# Customer Solution Strategist

**Company**: Workday
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/United-Kingdom-London/Customer-Solution-Strategist_JR-0104164?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ff2b91c5-b91

## Description

We're Workday, a leading AI platform for managing people, money, and agents. We're seeking a Customer Solution Strategist to join our UKI Solution Consulting team.

As a Customer Solution Strategist, you will be the primary visionary for our most significant enterprise accounts. You will bridge the gap between "what is" and "what is possible," orchestrating complex internal and external teams to ensure our customers don't just buy a product,they realize a transformation.

**Key Responsibilities:**

- **Strategic Advisory & Executive Partnership**: Build and sustain deep, credible partnerships with C-level executives (CFOs, CHROs, and CIOs), serving as a trusted advisor who understands their personal and professional KPIs.

- **Provocative Thought Leadership**: Challenge the status quo and guide customers to think beyond immediate pain points toward a future-state vision.

- **Solution Strategy & Transformation Orchestration**: Lead the co-creation of Strategic Roadmaps and Strategic Staircases, aligning our technology with the customer’s 3–5 year pillars.

- **Value Realization & Growth Engineering**: Proactively diagnose "White Space" within an account’s architecture to identify expansion opportunities that increase the platform footprint and customer ROI.

- **Internal Advocacy & Operational Leadership**: Act as the operational lead for the Solution Consulting team, orchestrating specialized resources to ensure a unified front for the account.

**About You:**

- **Mindset**: Farmed mindset, challenger mindset, growth mindset.

- **Technical & Strategic Acumen**: Broad Workday knowledge, strategic thinking, financial acumen.

- **Other Qualifications**: Workshop facilitation, active listening & empathy, master storytelling.

**Basic Qualifications:**

- 5+ years in a similar role customer-facing role, HCM product focus.

**Flexible Work:**

- We combine in-person time and remote work, requiring at least 50% of time each quarter in the office or in the field.

## Skills

### Required
- Workday
- HCM
- Strategic Thinking
- Financial Acumen
- Workshop Facilitation
- Active Listening
- Empathy
- Storytelling

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Source: [Apply at workday.wd5.myworkdayjobs.com](https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/United-Kingdom-London/Customer-Solution-Strategist_JR-0104164?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)