# Staff Technical Enablement Consultant

**Company**: Zscaler
**Location**: Bangalore, IND
**Work arrangement**: hybrid
**Experience**: staff
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5275401007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fe5f4cde-ae6

## Description

Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

We are looking for a Staff Technical Enablement Consultant to join our team. This is a Hybrid role in Bangalore, reporting to the Manager, CS Enablement in the CS Enablement department. The Staff Technical Enablement Consultant serves as the technical bridge between product architecture, instructional design, and field readiness, partnering deeply across Professional Services, Technical Success Managers, and Customer Support.

**Role Expectations**

- Triage and prioritise enablement requests from cross-functional teams, translating field pain points and feature releases into a deliverable enablement backlog with clear learning outcomes.

- Build and maintain high-fidelity lab sandbox topologies to replicate complex customer deployments and edge-case issues, troubleshooting hands-on with SMEs to validate root causes and workarounds.

- Create and maintain canonical enablement assets, including self-paced student guides, topology diagrams, verification rubrics, scenario drills, and troubleshooting runbooks, to increase field autonomy at scale.

- Produce authoritative, structured technical source collateral for AI-assisted content generation and perform strict quality assurance to ensure technical accuracy and prevent content drift.

- Deliver targeted, high-impact enablement interventions such as topic bootcamps, weekly office hours, and ad-hoc architecture whiteboard deep dives focused on complex topics and new releases.

**Success Profile**

- You thrive in ambiguity and are comfortable building the path as you walk it, viewing a dynamic environment as the raw material to build something meaningful.

- You are a dedicated problem-solver who seeks out challenges and is energised by finding solutions, knowing that solving the hardest problems delivers the biggest impact.

- You are a continuous learner with a true growth mindset who actively seeks feedback to develop yourself into a better partner and a stronger teammate.

- You are a pragmatic builder obsessed with creating, iterating, and shipping, willing to roll up your sleeves to balance technical excellence with rapid value delivery.

- You champion simplicity and are highly skilled at distilling complex problems, user needs, and technical concepts into clear, actionable plans and precise communication.

**Minimum Qualifications**

- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.

- 5+ years of experience in system/network engineering, cloud architecture, or technical operations with hands-on experience replicating complex topologies in virtual sandbox/lab environments.

- Experience designing and authoring technical enablement assets (labs, student guides, verification rubrics, troubleshooting runbooks/decision trees) that are clear, testable, and scalable.

- Strong foundation in enterprise networking/security concepts and the ability to whiteboard and explain end-to-end flows.

- Demonstrated cross-functional partnering skills and ability to intake/prioritise requests based on impact and urgency.

- Strong communication and facilitation skills across modalities.

**Preferred Qualifications**

- Experience building/operating lab infrastructure and automation.

- Experience with AI-assisted curriculum workflows.

- Track record of keeping enablement content current in fast-release SaaS environments.

**Benefits**

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- system/network engineering
- cloud architecture
- technical operations
- AI tools
- lab infrastructure
- automation
- technical enablement assets

### Nice to have
- AI-assisted curriculum workflows
- fast-release SaaS environments

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5275401007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)