# Director, Strategy & Operations **Company**: Ford Motor Company **Location**: Dearborn, MI **Work arrangement**: hybrid **Experience**: executive **Job type**: full-time **Category**: Operations **Industry**: Automotive **Wikidata**: https://www.wikidata.org/wiki/Q44294 **Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/65394?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_fe2e1c77-bda ## Description The Director, Strategy & Operations will act as a business strategist for the Software Factory, defining how software is built, deployed, and maintained at scale. Responsibilities: - Establish and govern a predictable software release operating model, including go/no-go processes, release calendars, and delivery rituals. - Lead release preparation, deployment readiness activities, and early warranty/hyper-care support while driving long-term automation of these workflows. - Define operational standards for reliability, security, scalability, and delivery consistency across engineering teams. - Partner with engineering leaders and product managers to align delivery capacity, roadmap timing, and market commitments. - Translate technical issues, delivery risks, and environment instability into clear business impacts for executive stakeholders. - Develop investment strategies for infrastructure, tooling, and vendor partnerships, including buy-versus-build decisions and ROI cases. - Monitor and improve software factory performance through metrics such as deployment health, uptime, cost efficiency, and DORA performance. - Identify bottlenecks and sources of manual toil across the delivery lifecycle, then drive process improvement and automation. - Lead operational reviews using data to assess system health, release performance, and budget adherence. - Build and scale a high-performing team to support release operations, operational governance, and analytics. Qualifications: - Experience leading operational excellence in a high-stakes delivery or production environment, ideally using Lean, Six Sigma, or similar frameworks. - Strong understanding of software delivery operations, release management, DevOps practices, and CI/CD transformation. - Demonstrated ability to build business cases and connect engineering investments to financial outcomes such as productivity, speed, and cost efficiency. - Experience managing vendor, SaaS, cloud, or managed service relationships, including performance accountability through SLAs. - Strong change management capability, with the ability to move organizations from manual, hero-based processes to standardized, automated operating models. - Ability to work cross-functionally with engineering, product, finance, procurement, and executive leadership. - Strong analytical skills with experience using operational metrics and dashboards to drive performance improvement. - Familiarity with cloud infrastructure, developer tooling, and modern software delivery environments. - Automotive industry experience is helpful but not required; candidates can learn domain-specific complexities such as OTA, telematics, and hardware/software integration on the job. - Prior experience building or scaling teams in release operations, platform operations, or engineering business operations is preferred. Benefits: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. ## Skills ### Required - Lean - Six Sigma - software delivery operations - release management - DevOps - CI/CD transformation - cloud infrastructure - developer tooling ### Nice to have - automotive industry experience - release operations - platform operations - engineering business operations --- Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/65394?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)