# Gerente de Sucursal

**Company**: Intl Wealth & Premier Banking
**Location**: Ciudad Juarez, Chihuahua
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612629922?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/gerente-de-sucursal-fe24ce66-1d3/

## Description

We are seeking an experienced Branch Manager to lead our team in Ciudad Juarez, Chihuahua, Mexico.

As a Branch Manager with HSBC México, you will be responsible for ensuring that the branch delivers an excellent customer experience and business results, leading a team under a sales culture and HSBC values, guaranteeing compliance with the Operational Model, regulations, and risk controls.

Responsibilities:

- Lead a team in a retail banking branch or financial services

- Ensure excellent customer experience and business results

- Manage operational processes, including cash, vault, and accounting

- Implement KYC/AML practices, fraud prevention, and data protection

Requirements:

- Bachelor's degree in Administration, Finance, Economics, or related field

- Conversational English (desirable)

- AMIB 1.5 (desirable)

- Minimum 2 years of experience in sales and customer service

- Experience leading teams in a retail banking branch or financial services (ideally 3-6+ years)

Knowledge:

- Retail products: accounts, payroll, cards, personal credit, investments, and insurance

- Operational practices: cash management, vault, and accounting

- Risk management: KYC/AML, fraud prevention, and data protection

Skills:

- Customer-centric mindset

- Commercial and sales-oriented

- Leadership and team supervision

- Teamwork and collaboration

- Results-driven and performance management

- Critical thinking and problem-solving

- Resilience and adaptability to change

- Growth mindset

Benefits:

- Competitive salary and bonuses

- Comprehensive benefits package, including life insurance, medical insurance, and credits

- Discounts on bank products and services

- Active participation in sustainability and social responsibility programs

- Career development opportunities

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## Skills

### Required
- Leadership
- Sales
- Customer Service
- Risk Management
- Operational Management

### Nice to have
- English
- AMIB 1.5
- Spanish

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612629922?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)