# Product Led Growth Sales Specialist

**Company**: Zendesk
**Location**: Mexico City
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Mexico-City-Mexico/PLG-Sales-Representative_R31021?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fda0b6dd-8ef

## Description

At Zendesk, we're committed to delivering exceptional customer experiences through innovative solutions.

As a Product Led Growth Sales Specialist, you'll handle inbound inquiries from new and existing customers, providing support via chat and email, and leveraging calls when necessary.

**Responsibilities:**

- Respond to high-volume inbound leads and existing customer inquiries via messaging and email

- Help prospects and customers understand the value of Zendesk's solutions, guiding them through their purchasing journey

- Proactively follow up on queries to ensure satisfactory resolution and high CSAT scores

- Develop expertise in Zendesk products, articulating their benefits and providing valuable feedback to teams

- Create engaging conversations with customers, establishing trust and identifying opportunities for deeper engagement

- Collaborate with strategic sellers to hand over complex sales opportunities and ensure seamless transitions

- Exceed team activity metrics and contribute to revenue goals

**Qualifications:**

- Excellent written communication skills in English; proficiency in a secondary language such as French, German, Spanish, or Portuguese is highly desirable

- Experience in a sales role or looking to take the first step in sales

- Genuine passion for Zendesk technology with a quick ability to learn tools and processes

- Strong organisational skills, capable of multitasking and managing a high volume of opportunities effectively

- Ability to thrive in a fast-paced environment, demonstrating strategic thinking and tactical execution to achieve results

- Previous SDR/BDR experience or customer-facing role is a strong advantage

- Work in-office 4 days per week

**Benefits:**

- Hybrid work arrangement with flexibility to work remotely part-time

- Opportunity to work with a diverse and inclusive team

- Commitment to creating a workplace where everyone can thrive

## Skills

### Required
- English
- sales
- customer service
- Zendesk technology

### Nice to have
- French
- German
- Spanish
- Portuguese

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Mexico-City-Mexico/PLG-Sales-Representative_R31021?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)