# Supervisor - Lush  Wellington

**Company**: Lush
**Location**: Wellington Central, Wellington
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Retail
**Industry**: Cosmetics

**Apply**: https://lush.pinpointhq.com/en/postings/be4e0006-9f87-4185-9f75-697d72282d3c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fd807dbf-a47

## Description

Diversity matters at Lush, where we're building a brand that represents the people of the world.

As a Supervisor at Lush Wellington, you'll play a vital role in delivering exceptional customer service and crafting standout experiences throughout the year.

**Key Responsibilities**

- Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement.

- Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations.

- Maintain a clean, visually appealing, and well-organized shop floor.

- Support the store manager in achieving sales targets through team motivation and creative approaches.

- Organise and contribute to in-store events, customer celebrations, and external outreach.

- Provide training, feedback, and development for team members.

- Lead the store effectively in the absence of the store manager.

- Ensure health and safety standards are followed.

- Seek opportunities for personal development.

**Skills, Knowledge & Expertise**

- Customer Service: Deliver outstanding customer service and inspire your team to shine.

- Management Skills: Navigate tricky conversations with finesse and balance business needs with team morale.

- Teamwork: Foster a supportive work environment through continuous team growth.

- Communication: Effective verbal communication skills to collaborate with retailers, managers, and neighbouring stores.

**Benefits**

- 50% discount on Lush products

- Welcome pack of Lush products

- Paid day off for your birthday

- Profit-based bonus

- 10% Employee Owned

- Company-sponsored Employee Assistance Program

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/be4e0006-9f87-4185-9f75-697d72282d3c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)