# Business Analyst - Stations and Operational Systems

**Company**: Eurostar
**Location**: Paris
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Transportation

**Apply**: https://apply.workable.com/j/96FA290B30
**Canonical**: https://yubhub.co/jobs/job_fd10a192-e6c

## Description

Join our dynamic, connected, and multicultural team to contribute to creating an exceptional passenger experience.

As a Business Analyst - Stations and Operational Systems, you will provide end-to-end business analysis to ensure our solutions meet expectations while contributing to the digitalization of our station and operational processes.

Key responsibilities include:

- Collaborating with station teams to define and validate station requirements related to new project objectives

- Conducting comprehensive needs analysis for new tools destined for station and operational teams, detailing risks, problems, or new opportunities identified

- Creating project use cases and documenting process flows when necessary to support future developments and training

- Contributing to and accompanying the testing phase

- Ensuring requirements are validated against operational business objectives and accepted and understood by technical teams involved in the project

- Accompanying station teams in evolving existing processes and defining the functioning of new processes, formulating recommendations when opportunities arise

- Working with technical teams to ensure compliance with documentation requirements and ensuring support processes are robust and efficient

- Prioritizing new business requirements, anomalies, and incidents reported by the business and resolving them with technical teams if necessary

Note: Frequent travel to England and Belgium is expected.

## Skills

### Required
- business analysis
- project management
- communication
- problem-solving
- risk management
- process improvement
- digitalization
- station operations
- operational systems