# Lead Technical Consultant - US & Canadian Markets

**Company**: Capital One
**Location**: Riverwoods, IL
**Experience**: senior
**Job type**: full-time
**Salary**: $109,900 - $137,900
**Category**: Engineering
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Riverwoods-IL/Lead-Technical-Consultant---US---Canadian-Markets_R1000735-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fc67625c-8ea

## Description

Capital One is seeking a Lead Technical Consultant to lead technical execution, run shield and interference for implementation teams, and drive delivery process optimization across its digital product ecosystem.

In this role, you will act as the operational bridge between strategy and execution. You will take direct ownership of managing project execution, organising Jira backlogs, building release plans, and streamlining delivery workflows. By managing upcoming major initiatives and shielding the Implementation Team from mid-stream disruptions and shifting requirements, you will ensure the engineering group can maintain focus on launching new digital products efficiently.

### Key Responsibilities:

#### Technical Project Leadership & Backlog Management

- Lead day-to-day team planning, alignment meetings, demos, retrospectives, and backlog refinement events.

- Translate features into robust user stories with detailed acceptance criteria, clear definitions of ready (DoR), and definitions of done (DoD).

- Oversee team capacity, develop realistic release plans, monitor delivery velocity, and maintain metrics within Jira to ensure predictable project completion.

#### Operations, Process Improvement & Shielding

- Run operational interference for downstream digital implementation teams, protecting them from ad-hoc change requests and constant shifts in priority.

- Identify delivery bottlenecks, automate/proactively streamline workflows, and implement process improvements that reduce time-to-market.

- Solve critical project roadblocks, manage dependencies, and actively mitigate risks before they impact product releases or business operations.

#### Technical & Business Coordination

- Serve as the primary technical bridge between business stakeholders, external and internal integration partners, and core engineering groups.

- Leverage technical knowledge of APIs and backend systems to assist in sizing, impact assessments, and troubleshooting during technical execution.

### Basic Qualifications:

- High School Diploma, GED or equivalent certification.

- At least 3 years of experience as a Technical Project Manager or Agile Delivery Lead managing software development teams within the banking or payments industries.

- At least 2 years of experience working with API testing tools and JIRA.

### Preferred Qualifications:

- Bachelor’s Degree.

- 4+ years of technical project management experience within API-driven architectures, including familiarity with API security and protocols (API Keys, TLS/SSL, JWT).

- 4+ years of experience with JIRA, including complex workflow creation, dashboard building, and tracking team performance metrics.

### Salary Information:

- McLean, VA: $120,800 - $137,900 for Lead Technical Consultant.

- Richmond, VA: $109,900 - $125,400 for Lead Technical Consultant.

- Riverwoods, IL: $109,900 - $125,400 for Lead Technical Consultant.

### Benefits:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

## Skills

### Required
- Agile Delivery Management
- JIRA
- API testing tools
- Technical Project Management

### Nice to have
- API-driven architectures
- API security and protocols
- complex workflow creation
- dashboard building
- team performance metrics

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Riverwoods-IL/Lead-Technical-Consultant---US---Canadian-Markets_R1000735-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
