# Merchant Acquisition Lead

**Company**: Grab
**Location**: Jakarta
**Job type**: contract
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000156707439-merchant-acquisition-lead?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fc64b88c-c06

## Description

We are seeking a strategic and results-driven Merchant Acquisition Lead to join our organization in Jakarta, Indonesia.

In this pivotal role, you will lead the merchant acquisition strategy and drive business growth by building and managing a high-performing team.

The Critical Tasks You Will Perform:

- Develop and execute merchant acquisition strategies aligned with business goals and opportunities in Indonesia and Southeast Asia.

- Lead and mentor acquisition specialists, setting targets and ensuring accountability.

- Identify high-potential merchants through market research and analysis.

- Negotiate mutually beneficial partnership agreements.

- Oversee onboarding to ensure a smooth merchant experience.

- Track KPIs, including acquisition costs, conversion rates, and merchant lifetime value.

- Build relationships with key merchant partners and serve as their primary contact.

- Collaborate with Product, Operations, and Finance to improve merchant support and acquisition processes.

- Report on performance, pipeline, market trends, and strategic recommendations to senior leadership.

- Implement process improvements to increase team efficiency and acquisition effectiveness.

QUALIFICATIONS: What Essential Skills You Will Need:

- 6+ years in merchant acquisition, business development, or sales leadership

- Proven success acquiring and onboarding B2B merchants or partners

- Experience leading sales or acquisition teams

- Strong negotiation, relationship-building, and communication skills

- Analytical and strategic thinker, able to use data to drive growth

- Proficient in CRM, sales management, Microsoft Office, and BI tools

- Project management skills; able to manage multiple initiatives

- Knowledge of payments, fintech, or e-commerce preferred

- Southeast Asian or emerging-market experience preferred

- Fluent in English; Indonesian or other local languages a plus

ADDITIONAL INFORMATION: Life at Grab:

- Term Life Insurance and comprehensive Medical Insurance

- GrabFlex benefits package

- Parental and Birthday leave

- Love-all-Serve-all (LASA) volunteering leave

- Confidential Grabber Assistance Programme

- FlexWork arrangements

## Skills

### Required
- merchant acquisition
- business development
- sales leadership
- CRM
- sales management
- Microsoft Office
- BI tools
- project management

### Nice to have
- payments
- fintech
- e-commerce
- Southeast Asian market
- Indonesian language

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000156707439-merchant-acquisition-lead?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)