# Internal Communications Senior Manager

**Company**: Scale AI
**Location**: San Francisco, CA; New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $151,200-$189,000 USD
**Category**: Communications
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q112629176

**Apply**: https://job-boards.greenhouse.io/scaleai/jobs/4691287005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fc497ca2-cca

## Description

We're looking for an Internal Communications Senior Manager to join our Communications team. As a key driver in building and scaling a world-class internal comms function, you will connect every employee to Scale's mission, leadership vision, and business milestones.

This is a high-impact, cross-functional role that will shape how nearly every team at Scale understands and rallies around company goals. You will:

- Own and expand internal communications across all business units, building structured programs that help leaders engage and align their teams

- Identify gaps in the current internal comms landscape and design net-new programs, from concept through execution, that meet the evolving needs of a fast-growing, cross-functional organization

- Partner closely with business unit leaders and chiefs of staff to develop and execute their communications strategies, including AMAs, leadership updates, and mission-critical announcements

- Drive the strategy and execution of company-wide channels, including all-hands meetings, AMAs, internal newsletters, and Slack channels, to ensure employees feel informed and connected to Scale's direction

- Develop a cohesive internal communications framework that ladders up to CEO and executive messaging, helping employees understand business performance, company milestones, and strategic priorities

- Act as a strategic advisor to senior leaders on how to communicate with and inspire their teams, improving leader visibility and employee engagement across the organization

- Build and maintain measurement frameworks (e.g., pulse surveys, engagement metrics) to assess program impact and continuously improve internal comms effectiveness

- Collaborate with the broader Communications team on crisis, policy, and corporate storytelling as needed, ensuring internal and external narratives are aligned.

Ideally, you'd have:

- 6+ years of experience in internal communications, with a proven track record of building and scaling internal comms programs at a fast-growing technology company

- Demonstrated experience advising and partnering with senior leaders and executives on communications strategy, with the ability to influence without authority

- Strong program management skills and the ability to build repeatable, scalable processes across a large, cross-functional organization

- Exceptional written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse internal audiences

Nice to haves:

- Experience working in a high-growth technology company

- Familiarity with internal comms tools, platforms (e.g., Slack, intranet systems, survey tools) programming, and data-driven approaches to measuring communication effectiveness

- Experience supporting CEO or executive-level communications in a fast-paced environment

## Skills

### Required
- internal communications
- program management
- communications strategy
- leadership development
- employee engagement
- crisis communications
- policy communications
- corporate storytelling

### Nice to have
- project management
- data analysis
- communication tools
- intranet systems
- survey tools
- programming

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/scaleai/jobs/4691287005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)