# Quality and Compliance Analyst

**Company**: Expeditors
**Location**: Peabody, MA
**Experience**: entry
**Job type**: full-time
**Salary**: $55,000-$70,000 annually
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000148562720-quality-and-compliance-analyst?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/quality-and-compliance-analyst-fc2a14a2-146/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

**Responsibilities**

- Monitor and provide Q/A on solutions and processes running in the district

- Create reports based on the needs of product and/or operational departments

- Prepare internal reporting (i.e., status and analytical reports)

- Help quantify the productivity results of each solution or tool created

- Map processes using available tools and identify improvement opportunities

- Perform data analysis using Expeditors system tools (i.e., Branch exp.o, Report Scheduler, etc.)

- Assist operations with data requirements needed to perform their daily tasks

- Maintain a project ticketing system capturing status, timeliness, and priorities and provide updates to the reporting structure for this position

- Support quality record keeping so that written procedures are documented, understood, followed and retained in compliance with OPS and local regulations

- Develop and provide technical and quality-related training for operational staff

- Develop and share AI (Copilot) solutions within the district

**GDP / Healthcare Quality & Compliance**

- Support the Responsible Person (RP), the district, and employees in complying with GDP requirements as they relate to the district facility type and GDP customer requirements

- Follow up on GDP compliance tasks and related corrective actions, employing due diligence and maintaining full compliance to procedures and appropriate regulations

- Assist in ensuring that Expeditors owned or leased facilities and equipment are maintained to GDP standards

- Support the completion and documentation of risk assessments for activities that may impact GDP or customer product

- Support operations on recalled, returned, quarantined, rejected, or falsified products as per customer instructions

- Support corrective and preventive action (CAPA) documentation so that appropriate actions are recorded and implemented correctly and on time

- Help ensure customers are informed in writing of any issues with shipments

- Support the application of appropriate transport requirements and methods for cold chain, ambient, and hazardous product, and help confirm transport equipment is appropriately qualified

- Support compliance with agreed customer requirements as documented in the Customer SOP

- Coordinate the tracking of GDP training assignments, deadlines, and refresher training in the PDC, and escalate non-compliance to the RP / District Manager

- Support internal self-assessments and help prepare for external customer or regulatory audits, and communicate results

- Support GDP document control, ensuring current-version documents are used, recorded, and retained using Expeditors systems

- Support GDP Service Provider profile maintenance in CRM per Expeditors standards

- Attend conference calls with the Healthcare Regional Team as required

- Participate in departmental and other district meetings as appropriate to discuss quality and GDP compliance

**Benefits**

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program Bonus

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## Skills

### Required
- Expeditors product and service knowledge
- GDP Certification
- GDP Auditing Certification
- Global logistics industry knowledge
- Self-management and project management skills
- Proficient in process mapping
- Effective interpersonal skills
- Strong PC and analytical skills
- Flowchart creation, process analysis, and auditing skills

### Nice to have
- More than 2 years of experience within operations
- Relevant Healthcare industry experience
- Pharmaceutical knowledge and advice
- Knowledge of the products traded under the license
- Familiarity with local regulatory requirements

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000148562720-quality-and-compliance-analyst?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
