# FinCrime Operations Team Lead

**Company**: Wise
**Location**: São Paulo, Brazil
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://jobs.smartrecruiters.com/Wise/744000159696278-fincrime-operations-team-lead?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fc21d555-f12

## Description

As a FinCrime Operations Team Lead at Wise, you will develop and oversee the daily operations of a team of FinCrime Operations Analysts or Specialists.

Your primary purpose is to ensure the effective mitigation of financial crime risks associated with Wise's customers, while maintaining a strong focus on operational efficiency, regulatory compliance, and a customer-centric approach.

You will foster a high-performing team, drive operational excellence, and act as a subject matter expert in KYC/AML/Fraud/Screening and financial crime prevention.

Responsibilities:

- Team Leadership: Lead by example, driving a customer-focused mindset across your team and the wider FinCrime organization.

- People management: Coach and develop a strong team of FinCrime Operations Analysts or Specialists with varying levels of experience.

- Operational management: Oversee the daily operations of the team, ensuring adherence to relevant regulations and internal policies and processes.

- Performance management: Measure team and individual KPIs and ensure performance targets and quality standards are consistently met.

- Expertise sharing: Be a subject matter expert in financial crime areas with the ability to obtain and maintain sufficient subject matter expertise required to train, develop and coach your team.

- Issue Management and Escalation: Escalate tooling or processing incidents, high-risk customer issues, control weaknesses, or other material problems to direct leadership in a timely and informative manner.

- Planning and execution: Be accountable for driving your direct team's performance outcomes, ensuring key performance indicators (KPIs) are consistently met and enhanced.

- Stakeholder management and communication: Collaborate closely with stakeholders ensuring clear communication and coordination of actions.

- Other: Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach.

## Skills

### Required
- KYC
- AML
- Fraud
- Screening
- Financial Crime Prevention
- Leadership
- Team Management
- Operational Efficiency
- Regulatory Compliance

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000159696278-fincrime-operations-team-lead?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)