# Property Officer

**Company**: JLL
**Location**: Hong Kong, SAR, China
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Facilities & Maintenance
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Property-Officer-I_REQ540578?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fc01eb64-925

## Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

The Property Officer provides frontline operational and administrative support for the management of residential properties. Working under the direction of a Technical Manager or Senior Officer, this role ensures that day-to-day activities align with resident satisfaction, property standards, safety protocols, and company policies.

**Key Responsibilities:**

- Conduct routine interior and exterior inspections of residential units, common areas, and grounds to identify maintenance needs, safety hazards, or lease violations.

- Coordinate and oversee vendor services such as plumbing, electrical repairs, pest control, landscaping, and cleaning in vacant or occupied units.

- Respond promptly to resident service requests and emergencies (e.g., water leaks, lockouts, HVAC issues), ensuring timely follow-up and resolution.

- Monitor compliance with community rules, local housing regulations, statutory regulations, and safety codes (e.g., fire extinguisher checks, smoke detector testing).

- Maintain logs and update work orders in property management applications.

- Serve as a point of contact for residents, addressing inquiries professionally and escalating complex issues as needed.

- Assist with basic administrative duties, including tendering, procurement, and preparing reports.

**Qualifications:**

- High school diploma or equivalent; associate degree in property management, business, or a related field is a plus.

- 2-5 years of experience in residential property management or facilities management.

- Proficiency in Microsoft Office and familiarity with property management applications.

- Strong interpersonal and communication skills with a resident-focused attitude.

- Organized, detail-oriented, and able to manage multiple tasks efficiently.

- Valid driver's license and reliable transportation may be required for multi-site portfolios.

**Work Environment:**

- Primarily on-site at residential properties with frequent walking for inspection and coordination with vendors.

- Required to work on weekends, public holidays, and evenings, or on-call availability for emergency response.

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## Skills

### Required
- Microsoft Office
- property management applications
- communication skills
- interpersonal skills

### Nice to have
- associate degree in property management
- business
- related field

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Property-Officer-I_REQ540578?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)