# Employment Supervisor

**Company**: International Rescue Committee (IRC)
**Location**: Dallas, TX
**Experience**: senior
**Job type**: full-time
**Salary**: $63,296-$67,955/yr
**Category**: Human Resources
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Dallas-TX-USA/Employment-Program-Supervisor_JR00005825-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/employment-supervisor-fbdca2da-4ac/

## Description

The Employment Supervisor is responsible for maintaining and enhancing the provision of employment services for refugees, asylees, and SIV clients to attain self-sufficiency. The Employment Supervisor ensures program goals are met and manages quality control for both service provision and contractual compliance. The Employment Supervisor supervises a team and reports to the Economic Empowerment Manager.

**Major Responsibilities:**

- Provide leadership, development support and supervision to direct service staff

- Ensure compliance of self and employment team with all policies, procedures, and protocols of the agency

- Actively participate and oversee the implementation and management of the employment programs to ensure all program requirements and IRC standards of care are met

- Track enrolled clients utilizing the ETO and IRIS systems to ensure all employment services are provided in a timely manner and properly documented

- Maintain close communication with employment staff regarding challenging cases and carry out timely, professional interventions to ensure appropriate service delivery

- Identify opportunities to advance gender equality with a focus on increasing employability access for women participants

- Develop and cultivate long term relationships with area employers in order to identify appropriate employment opportunities for clients

- Use personal vehicle as a mode of transport for both self and clients to various job responsibilities in and around the service delivery area

- Ensure all programs fulfill funder and agency requirements for documentation, case files, data tracking and other areas of administrative compliance

- Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews in partnership with the supervisor and employment specialists

- Monitor progress towards programmatic performance requirements and encourage the employment team towards these goals

- Produce high-quality program reports in a timely manner

- Participate in all program meetings, staff development activities, and other duties as assigned

**Requirements:**

- Undergraduate degree required; preferably in Social Work, Human Services or a related field of study

- Minimum two to three years of experience securing employment opportunities for clients, either in domestic refugee resettlement, other workforce development fields, or closely related social service delivery

- Experience supervising, supporting, and training staff strongly preferred

- Highly organized self-starter with demonstrated success in managing multiple priorities and delivering quantifiable results under pressure, with tight deadlines, and in a fast-paced environment

- Excellent program and staff management skills: experience developing, leading, implementing and monitoring projects or programs in nonprofit or community-based organizations

- Proven negotiation, interpersonal, and oral and written communication skills, especially in a multicultural environment

- Must be mission and outcome driven, self-confidence, and commitment to client success

- Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills

- Excellent communication skills, with fluency in written and spoken English

- Valid driver's license, access to personal vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

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## Skills

### Required
- Microsoft Office
- ETO database
- English

### Nice to have
- supervision
- training

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Dallas-TX-USA/Employment-Program-Supervisor_JR00005825-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
