# NOC Technician

**Company**: Leidos
**Location**: Hill AFB, UT
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $48,100.00 - $86,950.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Sunset-UT/Network-Operations-Center--NOC--Technician-III_R-00189101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fbbfeb23-312

## Description

We are seeking a NOC Technician to join our TRANSPORT / IP (TRIP) NOC team at Hill AFB, UT. As a NOC Technician, you will be responsible for performing and training team members on various duties, including creating and managing incident tickets, monitoring network events, and providing technical support.

**Primary Responsibilities:**

- Create, update, and manage incident tickets using ServiceNow/ITSM

- Monitor network events and failures 24/7/365 using various tools

- Notify relevant contacts about network incidents and provide situational awareness to leadership and impacted communities

- Support fault isolation and troubleshooting, including testing and diagnosing issues with network elements

- Restore networks and services to full operation, ensure compliance with SLAs, and document changes in the CMDB

- Assist in training and monitoring Network controllers, and evaluate training programs, SOPs, and tools

- Demonstrate extensive proficiency in DISN functions and resolve multi-layer complex issues across multiple NOCs or domains

**Basic Qualifications:**

- DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE or equivalent)

- Active Secret security clearance with the ability to obtain and maintain a Top-Secret security clearance

- Ability to work in a 24/7 operational environment

- Experience in one or more of the following areas: alarm surveillance, fault management, LAN/WAN maintenance, performance management

- Advanced knowledge in at least four of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching

- Moderate understanding of network topologies, including both transport and IP

**Preferred Qualifications:**

- Experience in a tech control facility or cyber transport operations

- Familiarity with circuit actions and vendor management

- Knowledge of IP architecture

- Experience in a Telco NOC or with inside or outside plant operations

- Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams

**Pay Range:** $48,100.00 - $86,950.00

## Skills

### Required
- ServiceNow
- ITSM
- network events
- fault management
- LAN/WAN maintenance
- performance management
- routers
- switches
- crypto devices
- DSN/DRSN

### Nice to have
- MS Office Suite
- circuit actions
- vendor management
- IP architecture
- Telco NOC
- inside or outside plant operations

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Sunset-UT/Network-Operations-Center--NOC--Technician-III_R-00189101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)