# Operations and Safety Consultant - Human Centred Design

**Company**: WSP
**Experience**: mid
**Job type**: full-time
**Category**: Consulting
**Industry**: Consulting

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## Description

WSP is looking for Human Factors consultants to join its growing Human Centered Design expertise area within its Intelligent Infrastructure Operations and Safety (O&S) team.

The successful candidate will work on projects that prioritize safety and efficiency, putting users and their needs at the centre of design work. Responsibilities include:

- Applying key principles of human factors, ergonomics, and behaviour change to transportation or infrastructure projects and policies

- Undertaking research design, execution, and reporting, covering quantitative and qualitative research

- Conducting user identification and profiling, including behavioural insights

- Performing Human Factors assessments, such as task analysis and in-depth risk analysis to inform infrastructure scheme and operational designs

- Supporting the Expertise Lead with client proposals and managing a pipeline of future opportunities

Requirements:

- A degree or equivalent in a relevant discipline (e.g., postgraduate degree in ergonomics, human factors) and an appropriate level of experience

- Experience in human-centered design thinking, co-creation, and innovation

- Experience in action-oriented research in development issues

- Excellent verbal and written communication skills, with the ability to undertake qualitative and quantitative research and analysis

- Appreciation of the role of Human Factors and human reliability as part of safety cases

- Understanding of the role of Human Factors in complex and safety-critical systems

## Skills

### Required
- human-centered design
- ergonomics
- behaviour change
- qualitative research
- quantitative research
- task analysis
- risk analysis

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