# Site Services Specialist I

**Company**: ICON
**Location**: Singapore
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Singapore-Singapore-Labs/Site-Services-Specialist-I_JR162545?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fb59454d-234

## Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Site Services Specialist I at ICON, you will support clinical trial sites by managing logistics, resolving site-related issues, and ensure that sites are equipped with the necessary resources to conduct trials effectively.

**Location:** Singapore Loyang office 60% and home 40% **Working hours:**

- 8:00 am to 5:00 pm Monday to Friday

- No shifts

- Occasional Saturdays and Public Holidays may be needed, depending on operational needs.

**Responsibilities:**

- Providing logistical and operational support to clinical trial sites, ensuring timely and efficient delivery of materials and supplies.

- Assisting in resolving site-related issues, troubleshooting operational challenges, and ensuring adherence to study protocols.

- Collaborating with cross-functional teams to ensure seamless communication between trial sites and ICON teams.

- Tracking site performance metrics and providing reports to support study timelines and goals.

- Ensuring compliance with Good Clinical Practice (GCP) and applicable regulatory requirements across all site activities.

**Profile:**

- Singapore Citizen or Permanent Resident

- Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.

- Experience in site management, clinical operations, or a related field is preferred.

- Fluent in English and Chinese (Read, Write and Speak)

- Strong problem-solving and organizational skills, with the ability to manage multiple tasks and deadlines.

- Knowledge of clinical trial processes, GCP, and regulatory requirements is a plus.

- Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.

**Rewards & Benefits:**

- Competitive base salary and performance related incentives

- Health and wellbeing programmes including medical, dental, and vision coverage where applicable

- Retirement and pension plans

- Life assurance and disability coverage

- Employee assistance programmes and wellbeing resources

- Learning and development opportunities through structured training and career pathways

## Skills

### Required
- Good Clinical Practice (GCP)
- clinical trial processes
- regulatory requirements
- English
- Chinese

### Nice to have
- site management
- clinical operations
- problem-solving
- organizational skills

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Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Singapore-Singapore-Labs/Site-Services-Specialist-I_JR162545?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)