# Grocer Associate, Team Lead

**Company**: Flow
**Location**: Fort Lauderdale, FL
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Retail
**Industry**: Real Estate

**Apply**: https://jobs.lever.co/flowlife/9960a56e-e85c-4d2d-8d80-3bbf9c78f122?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fb39cd46-99f

## Description

We are seeking a customer-focused Team Lead to oversee our new neighborhood store, Flow Grocer. As a Team Lead, you will greet customers, serve as a subject matter expert in all products, and maintain a clean and welcoming store environment. You will process orders, manage inventory, and collaborate with the team to create a positive shopping experience.

Responsibilities:

- Engage with customers, answer product inquiries, and provide tailored recommendations

- Open and close the store, assist with ordering and receiving goods

- Process orders accurately and efficiently in the POS system

- Monitor and maintain inventory levels, ensuring timely restocking

- Stock and face all store areas, including produce displays and merchandise

- Pack orders with care to maintain product quality during transport

- Clean and sanitise the counters and store to maintain a safe and beautiful environment

- Stay informed about trends and events in the wellness space, including Flow events and programs

- Champion Flow's brand values in all interactions with customers, vendors, and colleagues

Ideal Background:

- Experience working in a grocery store, food and beverage, hospitality, or retail environment with a focus on customer service and creating memorable guest experiences

- Involvement with new store openings, systems implementation, and developing culture is a plus

- Excellent communication skills with the ability to work calmly and effectively under pressure

- Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment

- Strong problem-solving skills and attention to detail

- A growth mindset with the ability to gain a deep knowledge of all products in the store

- Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures

Benefits:

- Comprehensive health and wellness benefits, including medical, dental, vision, disability, and life insurance

- Paid time off and holidays

- 401(k) retirement plan and healthcare and dependent care FSAs

- On-staff doctor, free therapy through SpringHealth, acupuncture, and other wellness offerings

- Employee discounts on Flow hotel stays, grocer products, and merch

## Skills

### Required
- customer service
- inventory management
- point of sale
- team leadership

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/flowlife/9960a56e-e85c-4d2d-8d80-3bbf9c78f122?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)