# Director of ERISA Compliance

**Company**: Human Interest
**Location**: Remote, United States
**Work arrangement**: remote
**Experience**: executive
**Job type**: full-time
**Salary**: $150,000 - $180,000
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/humaninterest/jobs/8350977?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fb20267c-f05

## Description

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

The Director of ERISA Compliance is a strategic, high-impact leadership role responsible for ensuring that Human Interest's platform operates with regulatory precision under ERISA, DOL, and IRS guidelines.

**Responsibilities**

- Lead and direct Human Interest's compliance program ensuring adherence to ERISA, DOL, and IRS regulations across all 401(k) plan operations

- Modernize compliance workflows and build cross-functional feedback loops with Customer Onboarding, Customer Success, and Product to perform root-cause analysis on errors and delinquencies

- Develop and implement technology-driven compliance frameworks that scale with our growing client base while maintaining regulatory excellence

- Own and drive scalable, technology-enabled initiatives with Product to improve platform-wide plan compliance health

- Design and oversee automated compliance monitoring systems to proactively identify and address potential issues

- Build and manage operational dashboards to continuously track team SLAs, operational metrics, and statutory regulatory deadlines

- Partner cross-functionally with Product, Operations, and Technology teams to review platform feature rollout plans, system copy, and marketing collateral to guarantee strict alignment with ERISA and DOL standards

- Lead Customer Advocacy and incident management for high-level escalations in close partnership with Legal to resolve plan errors and mitigate exposure

- Oversee fiduciary governance processes and ensure proper documentation of fiduciary decisions

- Lead compliance technology initiatives including plan document automation, testing workflows, and regulatory reporting systems

- Manage relationships with external auditors, regulatory bodies, and compliance consultants

- Drive continuous improvement of compliance processes through automation and process optimization

- Advise executive leadership on compliance risks and operational failures, proposing and owning strategic remediation solutions end-to-end

- Develop and maintain compliance policies, procedures, and training programs

- Lead crisis management protocols for compliance-related issues requiring immediate attention

- Coach, mentor, and uplevel frontline compliance managers to build operational excellence and scale team leadership

**Requirements**

- 10+ years of experience in ERISA compliance, with at least 5 years in leadership roles within retirement plan administration

- Current ERISA-related professional certifications (QKA, QPA, RPF, or equivalent)

- Proven track record of leveraging technology to drive compliance efficiency and scalability

- Experience with 401(k) plan administration, including nondiscrimination testing, plan document maintenance, and fiduciary oversight

- Strong ability to develop compliance frameworks and processes that drive measurable results

- Experience implementing compliance technology solutions and automated testing systems

- Exceptional communication skills with ability to translate complex regulatory requirements for diverse stakeholders

- Data-driven approach to compliance management and risk assessment

**Nice to Have**

- Advanced ERISA certifications (CEBS, CPC,)

- Juris Doctor (JD) with an emphasis on ERISA, employee benefits, or administrative law

- Experience within a high-growth fintech, modern TPA, or SaaS retirement platform

- Track record of implementing compliance automation in high-growth environments

- Experience scaling compliance functions from startup to enterprise stage

- Background in regulatory technology (RegTech) or compliance software implementation

- Proven ability to influence regulatory strategy based on industry trends and regulatory changes

- Experience managing both remote and in-office compliance teams

- Knowledge of emerging compliance technologies including AI and machine learning applications

- Practical familiarity with workflow automation tools (e.g., Jira, Gemini) and dashboarding software (e.g., Salesforce, Hex)

- Deep background navigating voluntary correction programs (IRS EPCRS and DOL VFCP/DFVCP)

**Benefits**

- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees

- Top-of-the-line health plans, as well as dental and vision insurance

- Competitive time off and parental leave

- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness

- Lyra: Enhanced Mental Health Support for Employees and dependents

- Carrot: Fertility healthcare and family forming benefits

- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt

- Monthly work-from-home stipend; quarterly lifestyle stipend

- Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie

## Skills

### Required
- ERISA compliance
- 401(k) plan administration
- compliance technology solutions
- regulatory requirements
- communication skills
- data-driven approach

### Nice to have
- advanced ERISA certifications
- Juris Doctor (JD)
- regulatory technology (RegTech)
- compliance software implementation
- workflow automation tools
- dashboarding software

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/humaninterest/jobs/8350977?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
