# Pre Litigation EL/PL Claims Handler

**Company**: Davies
**Location**: Liverpool
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Legal
**Industry**: Legal

**Apply**: https://davies.pinpointhq.com/en/postings/c5c90010-443b-45c2-af19-8c1b43c61e96?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fb2012c7-9a5

## Description

We are seeking a Claims Handler - CH2 to join our Casualty Team at Davies. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

## Key Responsibilities

- Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims

- Maintain accurate data on relevant case management system

- Comply with set client SLA’s

- Ensure quality service standards and productivity levels are maintained to a high standard

- Undertake appropriate additional tasks provided by the Team Leader

## Working Hours

- 35 hours per week

- Monday – Friday 9am – 5pm with 1 unpaid hour for lunch

- This is a hybrid role working 1 day in the office and 4 days from home.

## Skills, Knowledge & Expertise

- 12 months relevant experience or 6 months experience plus law degree or equivalent

- Experience of MOJ Claims Portal

- Excellent attention to detail

- Strong communication and negotiation skills

- Strong organisational skills

- Client care and customer service skills

- Ability to manage own volume workload via task management

- Ability to work as a team and independently

## Benefits

- Davies Incentive Plan

- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing

- Death In Service – after 1 years’ service

- Pension Contribution based 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme*

- Tech Scheme*

- Season Ticket Loan*

- Gym Flex*

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

*after successfully completing probation

## Skills

### Required
- MOJ Claims Portal
- attention to detail
- communication
- organisational skills
- client care
- task management

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/c5c90010-443b-45c2-af19-8c1b43c61e96?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)