# Accounts Receivable Specialist I

**Company**: ZoomInfo
**Location**: Chennai, Tamil Nadu
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/zoominfo/jobs/8939729002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/accounts-receivable-specialist-i-fad8aba5-82b/

## Description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life.

About the role: Our dynamic collections team plays a crucial role in managing and maintaining client accounts, ensuring timely payments, and fostering strong business relationships. We focus on delivering high-quality service while driving continuous process improvements.

Responsibilities:

- Perform outbound calls and email follow-ups with customers regarding overdue invoices and outstanding payments.

- Investigate and resolve billing discrepancies, payment disputes, and customer queries in a timely manner.

- Maintain accurate records of collection activities, customer communications, and payment commitments in the system.

- Monitor customer accounts and review aging reports to identify overdue balances and payment trends.

- Collaborate with internal teams, including Sales, Customer Success, and Finance, to address account issues and facilitate timely collections.

- Meet the desired collection targets while adhering to company policies and procedures.

- Escalate high-risk accounts or unresolved issues to senior team members when appropriate.

- Contribute to process improvement initiatives and maintain a high level of professionalism in all customer interactions.

Requirements:

- 1-3 years of experience in Accounts Receivable space

- Graduate in B.Com or similar degree.

- Excellent experience in doing outbound reach and ensure the collections are done on time

- Comfortable working in 7 PM IST to 4 AM IST

- Excellent communication, Analytical and collaboration skills

- Working knowledge in tools like highradius / Salesforce / SAP will be an added advantage

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Accounts Receivable
- Outbound Calls
- Email Follow-ups
- Billing Discrepancies
- Payment Disputes
- Customer Queries
- Record Keeping
- Aging Reports
- Collaboration
- Process Improvement

### Nice to have
- highradius
- Salesforce
- SAP

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zoominfo/jobs/8939729002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
