# Intake Services Intern

**Company**: International Rescue Committee (IRC)
**Location**: Baltimore, MD
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: internship
**Category**: Human Resources
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Baltimore-MD-USA/Intake-Services-Intern-Spring-2027_JR00005562?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fac65043-e10

## Description

The Intake Services Intern will assist IRC's intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area.

The intern will meet directly with individual clients and families to support intake assessments, learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area, and conduct eligibility assessments for program services.

Responsibilities:

- Assist clients remotely or in-person with intake assessment appointments under the direction of the supervisor

- Assist with service documentation through case-notes and case file maintenance

- Support organization of weekly intake days at the office

- Other duties as assigned

Qualifications:

- Prior experience and interest working with refugees and immigrants preferred

- Prior experience and interest in case management or social work preferred

- Ability to work independently and as a team member in a fast-paced, global environment

- Flexible and reliable, with outstanding attention to detail

- Strong problem-solving skills

- Excellent communication and interpersonal skills

- Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box)

- Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired

Position Details:

- Hybrid internship with a combination of standard office environment, remote work, and field time within the greater Baltimore area

- Internships start with a required orientation on Wednesday, Jan 27th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of Jan 27th, 2027, and will continue through May 16th, 2027 (14 total weeks)

- Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week

- Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities

- Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2027 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office)

## Skills

### Required
- Microsoft Office
- case management
- social work
- communication
- interpersonal skills

### Nice to have
- bilingual
- refugee support
- immigrant support

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Baltimore-MD-USA/Intake-Services-Intern-Spring-2027_JR00005562?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)