# Recruiting Infrastructure Manager

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full time
**Salary**: $216K – $295K
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/fe610436-998c-4797-a565-e2eb8bb73a79
**Canonical**: https://yubhub.co/jobs/job_fac2542b-612

## Description

We're looking for a Recruiting Infrastructure Manager to own the strategy and execution for OpenAI's recruiting technology ecosystem, recruiting analytics, and the integrations/automation that keep hiring fast, accurate, and scalable.

This role owns the end-to-end roadmap and operational health of recruiting infrastructure,from vendor lifecycle and tooling strategy to data quality standards, self-service insights, and workflow automation. You'll partner closely with Recruiting leadership, Systems & Enablement Leads (who administer and support our tools day to day), People Analytics, People Tech/Talent Systems, IT, Legal, and Finance/Procurement.

**Responsibilities:**

- **People Leadership:** Lead and develop Systems & Enablement Leads; set priorities, operating cadences, and performance expectations to ensure reliable ownership of recruiting workflows and tooling.

- **TA Tech Stack (Roadmap + Vendor Lifecycle):** Own the full lifecycle of the recruiting tech stack, including tool health audits, vendor management/renewals, adoption improvements, deprecations, and the evaluation/implementation of new tools when there is clear ROI.

- **Operational Efficiency + Experience:** Drive a prioritized roadmap that reduces manual work and improves recruiter, coordinator, hiring manager, and candidate experience through better workflow design, configuration, and governance.

- **Data Integrity & Foundations:** Partner with Recruiting leadership and People Analytics to align on the metrics that matter, standardize definitions, and build self-service visibility into funnel health, pipeline flow, recruiter capacity, bottlenecks, and time-to-hire.

- **Data Quality & Governance:** Establish data quality standards and operating mechanisms that drive accountability for data hygiene across Recruiting (guardrails, audits, validation rules, enablement, and monitoring).

- **Integrations:** Collaborate with People Tech/Talent Systems, IT, and People Analytics to design and deliver reliable integrations across ATS, HRIS, scheduling, assessments, offers, and downstream systems.

- **Automation (Including AI Pilots):** Identify repetitive manual work and implement durable fixes via configuration, automation, and systems improvements; pilot and scale pragmatic AI-enabled workflows where valuable and safe.

- **Change Management & Enablement:** Own rollout planning, training, documentation, and communications so changes land smoothly; build operating cadences (intake, prioritization, release notes, stakeholder updates, hypercare, retros) that keep the ecosystem healthy and transparent.

**Requirements:**

- 10+ years of progressively responsible experience in recruiting operations, talent systems, people technology, or TA programs in a fast-paced, scaling environment.

- Proven success owning a TA systems roadmap and optimizing a modern tech stack to reduce manual work and improve user experience (ATS + scheduling + assessments + reporting ecosystem). Preference towards Ashby experience.

- Demonstrated ability to operationalize TA metrics, build self-service dashboards, and use data to influence hiring strategy and operational priorities.

- Hands-on experience partnering with People Tech/Talent Systems and IT to deliver integrations and system changes reliably.

- Strong track record of establishing data quality standards, driving accountability for accurate system usage and data hygiene, and applying systems thinking on a high-velocity team.

- High ownership, excellent judgment, and the ability to influence cross-functional stakeholders (including leadership) through ambiguity and competing priorities.

- Curiosity and pragmatism around automation/AI,energized to explore solutions and scale what works responsibly.

**Workplace & Location:** This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

## Skills

### Required
- recruiting operations
- talent systems
- people technology
- TA programs
- Ashby experience
- data quality standards
- data hygiene
- integrations
- automation
- AI pilots
- change management
- enablement