# Lead Program Manager, Vendor Operations

**Company**: Reddit
**Location**: New York City, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $154,700-$252,300 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/reddit/jobs/8010425?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fac01e17-fd4

## Description

Reddit is seeking a Lead Program Manager to join the GTM Excellence team within Reddit's GTM Strategy & Operations organization. The successful candidate will own and evolve a critical vendor-supported Ad Review program, driving improvements in efficiency, quality, automation, and operational performance.

### Responsibilities

- Own the day-to-day health and long-term performance of Reddit's vendor-supported Ad Review program.

- Assess the current operating model, identify key gaps, and build a practical plan to improve workflows, accountability, and program performance.

- Partner closely with vendor leadership to improve execution, strengthen governance, and ensure teams are delivering against clear goals.

- Build and manage the metrics, reporting, and operating rhythms needed to understand performance, surface risks, and drive better decisions.

- Act as a trusted bridge between Ad Review, Sales, and the broader Go-To-Market team, helping support revenue goals while protecting the quality and safety of the Reddit platform.

- Work with Ads Policy, Sales, Product, and Engineering to improve tooling, reduce manual effort, and remove friction from the review process.

- Turn operational data, escalations, and stakeholder feedback into practical improvements that make the program faster, more consistent, and easier to run.

- Communicate clearly with senior stakeholders, surfacing risks, tradeoffs, progress, and recommendations.

### Required Qualifications

- 7+ years of experience in operations, program management, vendor management, or a related role in a fast-moving technology environment.

- Experience owning and scaling operational programs, ideally in vendor operations, support operations, ad operations, trust & safety, or another high-volume operational environment.

- Experience working with offshore or outsourced vendor teams.

- A track record of improving program performance through better processes, stronger metrics, clearer accountability, and scalable solutions.

- Demonstrated ability to set direction for an operational program, not just manage day-to-day execution.

- Experience leading change in complex environments where process, policy, tooling, vendor performance, and business needs intersect.

- Strong analytical skills and comfort using data to diagnose problems, prioritize work, and measure impact.

- Ability to operate in ambiguity, move quickly, and bring structure to messy or evolving problems.

- Strong cross-functional leadership skills, including the ability to build trust with Sales/GTM partners and influence Policy, Product, Engineering, and Operations.

- Excellent written and verbal communication skills.

### Preferred Qualifications

- Experience with advertising, ad review, content moderation, customer support, or platform operations.

### Benefits

- Comprehensive Healthcare Benefits and Income Replacement Programs

- 401k with Employer Match

- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

- Family Planning Support

- Gender-Affirming Care

- Mental Health & Coaching Benefits

- Flexible Vacation & Paid Volunteer Time Off

- Generous Paid Parental Leave

## Skills

### Required
- operations
- program management
- vendor management
- analytical skills
- leadership skills
- communication skills

### Nice to have
- advertising
- ad review
- content moderation
- customer support
- platform operations

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/reddit/jobs/8010425?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)