JobPosting
title: Customer Success Engineer, LATAM (Spanish, Portugese)
description: GitLab is seeking a Customer Success Engineer to support customers in Latin America. As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements. This is a pooled model, so you won't be dedicated to a specific set of accounts. Your responsibilities will include: Engaging with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance. Partnering with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning. Delivering practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account. Providing technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about. Aligning with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives. Developing and delivering workshops, demos, and other reusable enablement content in collaboration with cross-functional partners. Building and maintaining specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use. Requirements include: Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese are a strong plus. Location in the United States, Mexico, or Brazil. Experience supporting one or more GitLab us…
date posted: 2026-07-23T12:03:22.498Z
valid through: 2026-10-03T17:01:29.769Z
direct apply: false
occupational category: Engineering
industry: Technology
skills: DevSecOps
skills: GitLab
skills: software development
skills: systems engineering
skills: technical consulting
skills: Brazilian Portugese
skills: trilingual
hiring organization: GitLab
job location type: TELECOMMUTE
applicant location requirements: US
employment type: FULL_TIME
base salary: MonetaryAmount
  currency: USD
  value: QuantitativeValue
    min value: 105600
    max value: 158400
    unit text: YEAR