# Customer Support Assistant

**Company**: Bupa
**Location**: Oxford
**Job type**: full-time
**Salary**: £27,199 - £34,634
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Oxford/Customer-Support-Assistant_R1228861?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fa8415a7-9e2

## Description

We make health happen at Bupa, supporting those in need through person-centred care in our dedicated care homes.

As a Customer Support Assistant at Green Gates Care Home, you will deliver a professional, welcoming, and efficient front-of-house service, maintaining high administration standards.

**Key Responsibilities:**

- Deliver exceptional customer service in a receptionist or administrative role

- Manage payroll administration and process employee-related information

- Maintain administrative procedures and processes

- Utilise Microsoft Office applications (Word, Excel, Outlook)

- Build and maintain relationships with strong interpersonal skills

- Communicate effectively with people at all levels, verbally and in writing

- Demonstrate attention to detail and flexibility in managing a varied workload

- Work efficiently to tight deadlines with a strong telephone manner

- Manage own time, prioritising and organising work appropriately

**Benefits:**

- Access to Viva, our global wellbeing programme

- My Healthcare: free 24/7 support, advice, and treatment

- Annual allowance for Bupa healthcare products (£350)

- Wagestream: early access to up to 40% of earned wages

- 28 days holiday

- Sick pay scheme for frontline teams

- Long service rewards (ecards, extra holidays, money)

- Free meal on every shift

- Interest-free annual travel loan

- Range of Bupa pension plans

- Parental leave schemes

- Menopause Plan

- Discounts at gyms and fitness facilities

**About Bupa:** We're a health insurer and provider driven by the purpose of helping people live longer, healthier, happier lives, making a better world.

**Our Culture:** We champion diversity and encourage applications from people with diverse backgrounds and experiences. We're a Level 2 Disability Confident Employer, offering interviews to disabled applicants who meet the minimum criteria.

## Skills

### Required
- Microsoft Office
- customer service
- payroll administration
- administrative procedures
- interpersonal skills
- communication skills
- attention to detail
- flexibility
- time management

### Nice to have
- experience in providing excellent customer service
- experience of payroll administration
- experience of administrative procedures
- proven experience of Microsoft Office applications

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Oxford/Customer-Support-Assistant_R1228861?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)