# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Bury St. Edmunds, Suffolk
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400098469?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-fa4b8ef8-aae/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bury St. Edmunds, Suffolk. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is well-stocked and presented.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a professional and friendly manner

- Maintain a high level of product knowledge, making recommendations to customers and driving sales

- Operate digital tools to enhance customer experience and improve efficiency

- Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment

- Perform tasks such as restocking shelves, processing transactions, and maintaining store cleanliness

**Requirements:**

- Friendly and welcoming demeanor, with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexible and willing to work across the store, taking on new challenges and responsibilities

- Open to learning and developing new skills, particularly in the use of digital tools and technology

**Benefits:**

- Competitive salary and benefits package

- 10% discount at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with a matching pension contribution of 4-7.5%

- Sainsbury's share schemes, allowing employees to purchase shares at discounted prices

- Additional retail savings, including discounts on eating out, holidays, and other retailers

- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and Employee Assistance Programmes

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## Skills

### Required
- customer service
- product knowledge
- digital literacy
- teamwork
- flexibility

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