# Implementation Engineering Manager - Pune

**Company**: Keywords Studios
**Location**: Pune, Maharashtra
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full-time
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/j/A1518B26E0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_fa017e39-0fb

## Description

We are looking for an ambitious, experienced, driven & solution orientated individual to lead our Implementation Engineering team at Helpshift, a Keywords Studios company.

Responsibilities:

- Oversee the design, development, testing and deployment of custom solutions across the team

- Partner with project managers, solution architects, account management, customer success managers and technical account managers to gather requirements and translate them into infrastructure solutions

- Work with product and engineering teams to assess and create jointly developed solutions involving in-product and custom development

- Guide the team on development of their projects ensuring security and compliance

- Identify opportunities to streamline processes, enhance reliability, reusability, and improve performance across the infrastructure ecosystem

- Experience in Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi

- Experience with CI/CD pipelines for Cloud Deployments

- Experience developing custom automation (Lambda Functions/ Azure functions)

- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)

- Managing code repositories and performing peer code reviews for each team member

- Proven success utilizing agile development methodologies to efficiently deliver robust solutions while consistently meeting client deadlines

- Assist with proof of concepts for strategic and enterprise customers

- Work side-by-side with customers to design, diagram and document complex integrations or proof of concepts then build and deploy said designs

- Ensure completion of documentation, training guides, and other customer-facing content

Requirements:

- 5+ years of experience managing and leading engineering and operations teams in complex enterprise environments

- Demonstrated experience developing and implementing technical solutions and process changes in highly complex infrastructures

- Proven ability to prioritize, plan, and execute multiple projects in parallel while supporting a production environment

- Proven experience translating ambiguous customer requirements into actionable technical solutions

- Proficient with any of: C#, Node.js, Powershell or Rust

- Proficient with deploying cloud solutions on AWS or Azure (preferred)

- Familiar with technical SaaS concepts such as SDKs, APIs and cloud computing

- Exceptionally organized and a project manager at heart

- Understanding of Object Oriented Programming concepts

- Excellent communication skills and comfortable leading meetings with customer executives and analysts alike

- Proficient in the entire G-Suite and can perform data analysis tasks

Benefits:

- Hybrid setup

- Family Medical Insurance Cover

- Life Insurance

- Daily Meals - onsite

- Reimbursable Flexible Benefit

## Skills

### Required
- Infrastructure-as-Code (IaC)
- Terraform
- CDK
- Pulumi
- CI/CD pipelines
- Cloud Deployments
- Custom automation
- Lambda Functions
- Azure functions
- Python
- JavaScript
- bash
- powershell
- C#
- Agile development methodologies
- Object Oriented Programming
- G-Suite
- Data analysis

### Nice to have
- AWS
- Azure
- Node.js
- Rust

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/A1518B26E0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)