# Senior Program Manager

**Company**: TaskUs
**Location**: Remote, USA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: per year
**Category**: Education
**Industry**: Technology

**Apply**: https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/USA---Remote/Senior-Program-Manager_R_2611_14541?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-program-manager-f9dde0e9-bf3/

## Description

The Senior Program Manager will lead and execute TaskUs' LX Design strategy and initiatives. This role will bring a wealth of experience in e-learning, instructional design, and technology, demonstrating strategic leadership in driving the development and implementation of innovative and effective digital learning programs.

**Responsibilities:**

- Develop and execute a forward-thinking e-learning strategy aligned with organizational goals and objectives.

- Provide vision and leadership in shaping the future of digital learning within the organization.

- Oversee the design and development of engaging and effective e-learning content, ensuring alignment with instructional design principles and adult learning theories.

- Collaborate with instructional designers and subject matter experts to create high-quality digital learning experiences.

- Evaluate and integrate emerging technologies and tools to enhance the effectiveness of e-learning initiatives.

- Drive innovation in the use of technology to improve the overall learning experience.

- Lead and inspire a team of e-learning professionals, providing strategic direction, mentorship, and professional development opportunities.

- Foster a collaborative and innovative work environment within the e-learning team.

- Establish and maintain high-quality standards for e-learning content, delivery, and assessments.

- Implement rigorous quality assurance processes to ensure continuous improvement.

- Collaborate with executive leadership, department heads, and subject matter experts to identify training needs and ensure alignment with organizational objectives.

- Communicate the impact and benefits of e-learning initiatives to organizational leaders.

- Occasionally facilitate training sessions, modeling best practices in digital learning delivery.

- Help ensure trainers are well-equipped and trained to deliver e-learning content effectively.

- Implement assessment tools and analyze evaluation data to measure the effectiveness of e-learning programs.

- Use data-driven insights to make continuous improvements to digital learning initiatives.

- Develop and maintain reporting mechanisms to track and analyze key performance indicators related to e-learning effectiveness.

- Utilize analytics for data-driven decision-making and program improvement.

- Stay at the forefront of advancements in e-learning methodologies, technologies, and best practices.

- Encourage and model a culture of continuous learning within the e-learning team.

**Requirements:**

- Bachelor's degree in Instructional Systems Design or any related field is a plus, but not a requirement.

- At least 5 years of experience in mentoring teams in the LX Design space, defining measurable training goals and learning objectives, actively practicing instructional design methodologies, designing learner-centered training programs, and developing related training materials.

- Proficiency in using industry-standard e-learning authoring tools such as Articulate Storyline, Rise, or similar tools.

- Familiarity with learning management systems, multimedia development, adaptive learning technologies, e-learning standards, and protocols.

- Strong organizational and interpersonal management skills.

- Ability to manage time effectively and efficiently.

**Benefits:**

- Competitive industry salaries.

- Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, and paid time off.

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## Skills

### Required
- Instructional Design
- E-Learning Authoring Tools
- Learning Management Systems
- Multimedia Development
- Adaptive Learning Technologies
- Project Management

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Source: [Apply at taskus.wd1.myworkdayjobs.com](https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/USA---Remote/Senior-Program-Manager_R_2611_14541?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
