# Christmas Customer Assistant - Beauty - London Colney

**Company**: Marks & Spencer
**Location**: St Albans, Hertfordshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140209?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f9935796-bbc

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market-leading customer experience.

We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.

Responsibilities include:

- Creating genuine 1-to-1 connections with customers through fitting appointments and style advice

- Utilising digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service

- Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on

- Efficiency and effectiveness are non-negotiable, keeping standards sky-high while balancing speed and accuracy

The schedule is part-time, working Thursday 17:30-21:30, Friday 17:30-21:30, and Saturday 17:00-21:00. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits of working with M&S include:

- Being part of an inclusive organisation with an active Inclusion, Diversity and Equal Opportunities Policy

- Opportunities for flexible working

If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment.

## Skills

### Required
- digital literacy
- communication skills
- fashion knowledge
- customer service

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140209?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)