# Solution Consulting Manager - NA ENT

**Company**: Qualtrics
**Location**: United States (Remote)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/qualtrics/jobs/8384173?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/solution-consulting-manager-na-ent-f98b4a99-4ab/

## Description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

We are looking for a Solution Consulting Manager to lead the Locations team, one of our industry-focused Solution Consulting teams in North America Enterprise (NA ENT), supporting hospitality and travel, restaurants and retail, and sports, media and entertainment.

**Responsibilities**

- Building a team of Solution Consultants with both technical and strategic depth and clear growth paths.

- Delivering team outcomes, including win rate, pipeline contribution, net new annual recurring revenue (ARR), customer satisfaction and strategy for key accounts.

- Earning trust as a partner to Sales leadership on coverage, priorities and team structure.

- Becoming a senior voice to executives, Sales and Product on industry strategy and product direction.

- Attracting, developing and keeping strong people.

**Things You’ll Do**

- Coach the team on customer prep, deal strategy and deal reviews, with regular feedback.

- Partner with Sales leaders on how Solution Consultants are aligned to account executives.

- Hire, onboard and grow Solution Consultants.

- Run regular 1:1s and team meetings, and support each person’s career development, promotions and performance reviews.

- Influence key deals and build executive relationships.

- Build fluency in the XM Data & AI Platform, and use that fluency to develop a vision for your industries and coach the team to apply data and AI to industry needs and business outcomes in the sales cycle.

- Share your industry vision with Sales and Product, and bring customer and field feedback together.

- Contribute to market-facing work, including product input, content, analyst relationships and events.

**Requirements**

- Minimum of 8 years of experience at a business-to-business (B2B) software as a service (SaaS) company, or in a practitioner or leadership role running large-scale programs or organizations.

- Demonstrated ability to influence a sales cycle both strategically and technically, working with C-level and vice president buyers.

- A record of owning results and helping others do the same, with resilience and comfort with ambiguity.

- Experience coaching, mentoring or leading others, formally or informally, and a desire to lead people.

- Excellent written and verbal communication, including presenting to executives and partnering with Sales leaders.

- Strong understanding of AI and data-driven solutions and how they apply to customer and employee experience, with credibility among both technical and business executives.

- Undergraduate degree.

- Legally authorized to work in the United States.

- Travel required (up to 25%).

**Preferred Qualifications**

- 5 or more years leading pre-sales or similar teams, including strategic, senior individual contributors.

- Experience engaging teams through change.

- Experience in pre-sales (solution consulting, solutions engineering or solution strategy).

- Experience with Customer or Employee Experience software.

- Hands-on experience with large language models.

- Experience with hospitality, travel, retail, restaurant, sports, media or entertainment customers.

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## Skills

### Required
- AI
- data-driven solutions
- customer experience
- employee experience
- leadership
- communication
- problem-solving

### Nice to have
- large language models
- hospitality
- travel
- retail
- restaurant
- sports
- media
- entertainment

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/qualtrics/jobs/8384173?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)