# Sales Advisor - Foods - Grafton Street

**Company**: Marks & Spencer
**Location**: Grafton Street
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140889?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f96e700f-639

## Description

### Job Description

As a Sales Advisor - Foods - Grafton Street, you will deliver an exceptional customer experience by serving and selling in store and through all digital channels.

#### Hours of Operation:

- Sunday: Flexible

- Monday: 20:00-00:00

- Tuesday: Flexible

- Wednesday: Flexible

- Thursday: 20:00-00:00

- Friday: 20:00-00:00

- Saturday: 18:00-22:00

**Full flexibility is required outside of these hours.**

### Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

### Key Accountabilities

#### Customer

- Proactively serve customers and model service behaviours to create an exceptional customer experience.

- Prioritise customers over tasks.

- Maintain an inspiring shopping environment through excellent product presentation and availability.

- Participate in Plan A activities to support store and local community initiatives.

#### Selling

- Confidently sell to customers using product knowledge to increase sales in store and through digital channels.

- Ask questions to understand customer needs and offer personal recommendations.

- Actively participate in store events to achieve selling targets.

- Identify selling opportunities at all service points.

#### Store

- Understand store business priorities and contribute to improving store performance.

- Follow safe and legal working practices.

- Work productively to minimise losses and maximise efficiency.

- Deliver key activities and operational processes within your areas of responsibility.

#### Team

- Adapt and work flexibly across the store to support colleagues and meet customer and business needs.

- Take ownership of personal development and seek opportunities to grow knowledge.

- Share knowledge and experience with colleagues to encourage learning and development.

### Everyone’s Welcome

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140889?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
