# Senior Software Engineer - Salesforce Developer

**Company**: Telstra
**Location**: Bengaluru, Karnataka
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Bengaluru-Karnataka/Senior-Software-Engineer---Salesforce-Developer_JR-10175709-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f963d454-1ed

## Description

We are seeking a Senior Software Engineer - Salesforce Developer to join our team at Telstra. As a Senior Software Engineer - Salesforce Developer, you will design technical architecture solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) and include integration and authentication across systems. You will manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale.

Responsibilities:

- Collaborate with the Functional team to determine how best to implement solution

- Provide expert platform knowledge to the project team;

- Provide knowledge and guidance on Salesforce security best practices; Salesforce integration patterns, Salesforce data migration best practices; own the End to End Technical Solution on the project.

- Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner

- Ability to understand and design provisioning solutions at Telstra and how CRM interacts with provisioning layers.

- Strong problem-solving and analytical skills needed to support enterprise high-availability Salesforce applications

- Coordinate with technical resources within and outside of Telstra

- Monitor the process of software configuration/development/testing to assure quality deliverables.

- High coding standards and quality deliverables

- Provide training and educate other team members around core capabilities and help them deliver high-quality solutions and deliverables/documentation

- Self-motivated to perform activities around design, evolve, and deploy changes into production

- Design and develop AI-powered solutions using Salesforce Agentforce and Einstein capabilities.

- Collaborate with business and product teams to identify opportunities for AI-driven automation and customer experience improvements.

- Integrate Salesforce CRM data with generative AI services while adhering to security, privacy, and governance standards.

- Evaluate and implement AI use cases including intelligent case summarization, knowledge retrieval, next-best-action recommendations, and autonomous agent workflows.

- Guide teams on AI best practices, prompt engineering, grounding techniques, and responsible AI usage within Salesforce ecosystems

What we offer:

- Performance-related pay

- Access to thousands of learning programs so you can level-up

- Global presence across 22 countries; opportunities to work where we do business.

- Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births

- Up to 16 weeks paid paternity leave provided to the non-birthing partners

- Employees are entitled to 21 paid annual leaves per calendar year

- Eligible employees are entitled to 12 days of paid sick/casual leave per calendar year

- Relocation support options across India, from junior to senior positions within the company

- Receive insurance benefits such as medical, accidental, and life insurances

About You:

- 8-10 years’ experience in CRM implementation, consulting, or technical lead role, with at least 6 years of hands-on experience as a Salesforce developer, or similar roles

- Salesforce Certifications essential

- Very strong in SF Design, Code, Integration, Migration, etc.

- Salesforce – Service Cloud, Sales Cloud, Force.com platform. Experience in building applications on force.com platform

- Extensive experience delivering solutions on the Salesforce platform.

- Extensive experience in developing & configuration SFDC Apex classes, Visualforce pages, workflows, Lightning, LWC

- Deep understanding of the architectural principles of web-based platforms including SaaS, multi-tenancy, multi-tiered infrastructure, and application servers

- Very Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, etc.)

- Strong technical foundation including; Advanced structured programming - APEX, Force.com, .Net, Java, etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.

- Should be able to review design and code

- Should take the end-to-end responsibility of the assigned tasks

- Having certifications is highly desirable

- Understanding of all cloud offerings in the market and ability to discuss cloud architectures

- Advanced knowledge of SFDX.

- Degree-level IT qualifications in Software or Systems Engineering.

- Visualforce pages, workflows, Lightning, LWC Mandate

- Understanding of RDMS concepts and structures, knowledge of SQL, structured

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## Skills

### Required
- Salesforce Developer
- Salesforce Architect
- Salesforce Design
- Integration
- Migration
- Salesforce Certifications
- SFDC Apex classes
- Visualforce pages
- workflows
- Lightning
- LWC
- SFDX
- Einstein AI
- Agentforce
- Large Language Models
- Retrieval-Augmented Generation
- vector search
- AI application architectures

### Nice to have
- Python
- LangChain
- Semantic Kernel
- vector databases
- knowledge graphs
- AI orchestration frameworks
- Experience with Salesforce Agentforce
- Prompt Builder
- Copilot Studio/Agent Builder
- AI-enabled Salesforce capabilities

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Bengaluru-Karnataka/Senior-Software-Engineer---Salesforce-Developer_JR-10175709-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
