# Warehouse Manager

**Company**: Lush
**Location**: Villawood, New South Wales
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full-time
**Category**: Manufacturing
**Industry**: Cosmetics

**Apply**: https://lush.pinpointhq.com/en/postings/1a09f823-499b-4b70-9e74-dffad05174f7
**Canonical**: https://yubhub.co/jobs/job_f916dec0-3a7

## Description

Join our dynamic team as a Warehouse Manager on a permanent, full-time basis. In this role, you will lead our Manufacturing warehouse operations across ANZ, ensuring a seamless flow of both raw materials and finished goods.

You'll be responsible for driving operational excellence, leading a high-performing team, and ensuring strong compliance across safety, quality, and logistics. This is a fast-paced, people-focused role where strong leadership, organisation, and commercial awareness are key.

## Key Responsibilities

- Lead and coordinate daily warehouse operations to meet retail, digital, and production deadlines

- Coach and develop team members, fostering a positive and accountable culture

- Plan labour requirements and manage wage costs in line with budget

- Coordinate with freight providers to ensure cost-effective and timely import/export logistics

- Oversee accurate receipt, storage, rotation, and system entry of all stock into ERP/MRP systems

- Ensure efficient picking, packing, and dispatch of orders to ANZ stores

- Lead stocktakes and implement controls to minimise loss, damage, and wastage

- Manage recruitment, onboarding and continuous learning and development opportunities

- Drive team performance through regular feedback and training, and proactive management of employee relations matters

- Ensure compliance with Good Manufacturing Practices (GMP) and maintain product quality standards

- Maintain accurate documentation, SOPs, FIFO processes, and Dangerous Goods compliance

- Be engaged in strategic, longer-term Manufacturing projects as they arise in driving the overall objectives and goals of the business

- Promote a strong health, safety, and wellbeing culture, ensuring compliance with all safety procedures and equipment standards

## Skills, Knowledge & Expertise

- Minimum 5 years’ experience in warehouse, logistics, or distribution, ideally within food, FMCG, or cosmetics industries

- Current Forklift Licence (or willingness to obtain)

- Certified in Air and Sea Dangerous Goods (DG) handling (or willingness to obtain), with a strong understanding of relevant regulations

- Proficiency in Microsoft Office and Google Workspace applications

- Proven experience working with ERP/MRP systems

- Proven experience in people management and team development, including recruitment, induction, performance management, conflict resolution, and handling difficult conversations

- Ability to work collaboratively and effectively with different levels of staff and management

- Ability to work under pressure and to meet deadlines in a timely manner

- A proactive, solutions-focused mindset with strong attention to detail

- Demonstrate a strong ethical compass and are passionate about our brand values and beliefs

## Benefits

- Benefits such as paid birthday leave and a generous discount on LUSH products.

- Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

- Opportunity for growth and to join a leading global fresh handmade cosmetic manufacturer.

- A supportive team environment where your input and opinion are valued.

- A dynamic and progressive work environment that celebrates diversity.

## Skills

### Required
- Forklift Licence
- Air and Sea Dangerous Goods (DG) handling
- Microsoft Office
- Google Workspace
- ERP/MRP systems
- People management and team development
- Conflict resolution
- Handling difficult conversations