# Front Desk Agent - Soho Beach House Miami

**Company**: Soho House
**Location**: Miami Beach, FL
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4976953101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f8e8f771-ac8

## Description

We are seeking a Front Desk Agent to join our team at Soho Beach House Miami. As a Front Desk Agent, you will be the first point of contact for members and guests, providing top-notch service and ensuring a seamless experience.

Responsibilities:

- Greet and check-in members and guests, handling various inquiries and issues

- Perform concierge duties, such as booking cars, tickets, and reservations

- Manage accounting-related tasks, including sending folios and handling disputes

- Collaborate with other departments to stay informed about updates and changes

- Provide exceptional customer service and respond to member and guest inquiries

Requirements:

- At least 1 year of experience in a similar role or customer-facing position

- Ability to multitask, handle high-volume phone lines, and work in a fast-paced environment

- Familiarity with OpenTable, Salesforce, Google Sheets, and/or Opera

- Strong problem-solving and conflict resolution skills

- Excellent communication and interpersonal skills

Benefits:

- Competitive compensation package

- Health care and 401K benefits for full-time employees

- Paid time off and career development opportunities

- Access to Soho House amenities and events

## Skills

### Required
- OpenTable
- Salesforce
- Google Sheets
- Opera
- problem-solving
- conflict resolution
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4976953101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)