# Copy of Distribution Operations Manager **Company**: Expeditors **Location**: Reno, NV **Experience**: senior **Job type**: full-time **Salary**: $70,304.00 **Category**: Logistics & Supply Chain **Industry**: Logistics & Supply Chain **Apply**: https://jobs.smartrecruiters.com/Expeditors/744000160987459-copy-of-distribution-operations-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/copy-of-distribution-operations-manager-f8c22afd-7fc/ ## Description As a Distribution Operations Manager at Expeditors, you will lead the day-to-day execution and performance of Distribution operations, ensuring safe, efficient, accurate, and customer-focused service across warehouse and customer-facing activities. Key Responsibilities: - Provide daily leadership and direction for Distribution operations - Oversee receiving, put-away, inventory management, picking, packing, staging, shipping, RMA, and other value-added services - Ensure customer requirements, service commitments, and operational cutoff times are consistently achieved - Establish daily priorities and ensure supervisors and leads have clear direction - Monitor workload, capacity, staffing, and operational constraints throughout the day - Identify potential service failures early and drive timely corrective action - Maintain strong communication between warehouse operations, Customer Service, Inventory Control, and leadership - Support implementation and execution of customer-specific SOPs and work instructions People Leadership & Development: - Lead, coach, and develop Operations Supervisors, Warehouse Leads, and operational team members - Establish clear expectations for ownership, accountability, communication, and performance - Conduct regular one-on-one meetings and employee development discussions - Identify training and cross-training requirements - Develop bench strength and succession opportunities within Distribution - Promote an environment where employees are empowered to identify problems and recommend solutions Customer Service & Account Performance: - Maintain a strong understanding of operational requirements for assigned customer programs - Partner with Customer Service teams to provide timely and accurate communication regarding operational status, exceptions, and customer requests - Participate in customer business reviews and operational meetings as required - Lead operational response to escalations and service failures Inventory Control & Quality: - Maintain a strong culture of inventory accuracy and transactional discipline - Ensure physical material movement aligns with system transactions - Partner with Inventory Control on cycle counts, inventory reconciliations, audits, and root-cause investigation KPI & Performance Management: - Establish and monitor operational KPIs covering areas such as receiving performance, order processing and shipping performance, inventory accuracy, productivity, labor utilization, customer service performance, quality/error rates, and safety - Review performance trends and identify areas requiring corrective action Continuous Improvement: - Identify opportunities to improve productivity, accuracy, safety, and customer experience - Drive standardization of warehouse processes and work instructions - Champion 5S, visual management, standard work, root-cause analysis, and continuous improvement practices Systems & Technology: - Develop strong working knowledge of Distribution warehouse management and customer systems - Ensure employees receive appropriate system training and understand the relationship between physical warehouse activity and system transactions Safety, Security & Compliance: - Maintain a safe, organized, and professional warehouse environment - Reinforce established safety requirements and immediately address unsafe conditions or practices QUALIFICATIONS: - Demonstrated experience in warehouse, distribution, logistics, fulfillment, or supply-chain operations - Previous experience leading employees in an operational environment - Strong understanding of warehouse processes including receiving, inventory management, order fulfillment, and shipping - Strong organizational and prioritization skills - Demonstrated ability to manage multiple customers, priorities, and operational issues simultaneously - Strong written and verbal communication skills - Proven ability to investigate problems, determine root causes, and implement corrective actions - Strong customer-service mindset with the ability to manage escalations professionally - Proficiency with Microsoft Excel, Outlook, Teams, and other Microsoft 365 applications - Comfortable working directly within warehouse operations and not exclusively from an office environment For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Microsoft Excel - Outlook - Teams - warehouse management - inventory control - customer service ### Nice to have - Experience within a third-party logistics (3PL) environment - Experience managing high-value, technology, semiconductor, healthcare, or other complex customer programs - Experience with warehouse management systems and ERP platforms such as SAP EWM or SAP S/4HANA - Experience supporting inventory audits, cycle-count programs, or formal inventory-control processes - Experience with Lean, 5S, continuous improvement, or structured root-cause analysis --- Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000160987459-copy-of-distribution-operations-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)