# Sales & Artistry Coordinator - New England South

**Company**: Charlotte Tilbury
**Location**: Boston, Massachusetts
**Experience**: senior
**Job type**: full-time
**Salary**: $65,000.00 - $75,000.00
**Category**: Sales
**Industry**: Retail

**Apply**: https://jobs.workable.com/view/aqfkLGwD8PnQAz6LC1VWkH/sales-%26-artistry-coordinator---new-england-south-in-boston-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f8be020b-577

## Description

The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory.

Responsibilities:

- Drive financial results in store to meet and exceed plan including Key Performance Indicators (KPI’s)

- Determine individual and team sales targets to meet and exceed plan

- Communicate agreed targets and work with direct reports to identify and deliver sales objectives

- Identify and execute key and incremental Eventing opportunities to bring Tilbury theater to the in-store experience

- Inspire and motivate CT door teams to drive sales via the “Tilbury Touch”

- Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations

- Lead by example at all times to promote the Tilbury Touch and exceptional customer service

- Identify ways to improve Charlotte Tilbury service extending through retail employees via in store support, training and eventing

- Manage customer queries, using sound judgement and a goal of achieving positive outcomes

- Work collaboratively with the Education team to provide continuous, relevant, and effective training and development

- Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services

- Proactive use of the Retailer customer database for direct clientele opportunities

- Provide an atmosphere that motivates and inspires MAGIC service

- Lead by example through continuously improving and evolving personal artistry skills

- Personally maintain a professional appearance and ensure the team aligns with the CT dress code

Team Development:

- Proactively anticipate staffing and support needs for driving sales

- Create a positive, cohesive, cooperative team culture in store

- Facilitate high impact trainings

- Create and maintain an atmosphere of open and positive communication

- Recognize and celebrate great performance

- Encourage completion of LMS courses and provide follow-up on retention checks

Operations:

- Implement door development plans and schedule support to address business growth needs

- Ensure that the counter is ‘customer ready’ from open to close of business

- Maintain the required inventory levels and accurate stock files

- Schedule to optimize coverage according to customer flow and business needs

- Control store expenses within budget guidelines

- Implement visual merchandising, new launch displays, and collateral placement

- Maintain excellent counter hygiene standards

- Maintain technology on counter

- Raise operational and VM issues for resolution in a timely manner

Store and Retail Partner Relationships:

- Establish and develop a cooperative and mutually respectful relationship with the entire store team

- Maximize ROI by scheduling time in store during peak business hours

- Build relationships that are meaningful through strong communication, reliability, and partnership

- Maintain the store standards and policies at all times

- Proactively suggest win-win opportunities to drive sales within store

## Skills

### Required
- MS Office
- numerical and analytical skills
- influence others
- Excellent communicator

---

Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/aqfkLGwD8PnQAz6LC1VWkH/sales-%26-artistry-coordinator---new-england-south-in-boston-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)