# Associate Director GCC&M Business Operations

**Company**: Syneos Health
**Location**: ARG-Buenos Aires-Hybrid
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Buenos-Aires-Hybrid/Associate-Director-GCC-M-Business-Operations_25113096?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f8aa7389-ce9

## Description

The Associate Director, Business Operations serves as a strategic partner to the GCCM leadership team, driving execution of key business priorities, operational excellence, and organizational effectiveness across the function.

**Key Responsibilities**

- Partner with GCCM leadership to develop and execute the function's annual operating plan, strategic roadmap, and key priorities.

- Develop and manage GCCM governance processes, leadership operating rhythms, business reviews, and strategic planning forums to ensure priorities, dependencies, decisions, and follow-ups are clearly documented, communicated, and acted upon.

- Create, implement, and continuously improve scalable business practices, RACIs, intake models, workflows, and ways of working to streamline execution, clarify decision rights, reduce duplication, and improve efficiency across GCCM teams.

- Develop and maintain executive dashboards, scorecards, business updates, and senior leadership materials that measure progress against key performance indicators, organizational objectives, and strategic commitments.

- Drive cross-functional transformation initiatives, including operating model evolution, process optimization, capability building, and evaluation of new technologies or investments that improve operational effectiveness.

- Establish and manage intake, prioritization, escalation, and portfolio management processes for GCCM initiatives, requests, and cross-functional work to ensure resources are aligned to the highest-value opportunities, tradeoffs are transparent to leadership, and sequencing and decision points are clear.

**Qualifications**

- Bachelor's degree in Business, Marketing, Communications, Finance, or a related field; advanced degree preferred.

- 8+ years of experience in business operations, strategy, consulting, program management, chief of staff, or related roles, preferably in a global, matrixed organization.

- Proven experience supporting senior leaders and translating strategic priorities into clear operating plans, governance routines, and measurable execution.

- Demonstrated experience with business planning, portfolio prioritization, resource allocation, performance reporting, and process improvement.

- Strong analytical, financial, organizational, and problem-solving skills, with the ability to synthesize complex information into executive-ready recommendations.

- Ability to influence without direct authority, manage competing priorities, and drive accountability across cross-functional stakeholders.

## Skills

### Required
- business operations
- strategy
- consulting
- program management
- financial analysis
- problem-solving

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Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Buenos-Aires-Hybrid/Associate-Director-GCC-M-Business-Operations_25113096?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)