# Dienstenmanager CSOC (Dutch speaking)

**Company**: KPN
**Location**: Hilversum, NH
**Experience**: senior
**Job type**: full-time
**Salary**: €5,945 - €9,177 per month
**Category**: Security
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/KPN/744000161436624-dienstenmanager-csoc-dutch-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/dienstenmanager-csoc-dutch-speaking-f8a2eac1-782/

## Description

We are looking for a Dienstenmanager CSOC to lead the security service delivery within the CSOC program at KPN. As a Dienstenmanager CSOC, you will be responsible for the delivery, management, and further development of the CSOC service.

Your main responsibilities will include:

- Managing the service delivery chain and ensuring agreed-upon service levels and XLA

- Setting up and maintaining governance and control, including clear roles and a RACI

- Developing a product vision and backlog together with the customer and team

- Ensuring capacity and continuity of the service, including structural filling of contracted roles

- Driving innovation and improvement, including following market developments and translating them into pilots and proposals

- Managing release and change processes, and reporting on quality, progress, and financial results

Requirements:

- Master's degree in a relevant field, with extensive experience in ICT service management or security monitoring

- Experience as a product owner or with Agile working, backlog management, and release planning

- Knowledge of security monitoring, such as SOC, SIEM, detection, and incident response

- Affinity with the government and heavily secured environments

- Proficiency in Dutch (Dutch speaking only)

We offer:

- A gross monthly salary of at least €5,945 and at most €9,177

- A 13th month salary, partially paid monthly and partially in January

- Annual individual and collective salary increases

- A budget of €1,500 per year for training and development

- Flexible vacation days and a good work-life balance

- A home office setup, including a mobile phone and laptop

- 50% discount on KPN products and services

- A good travel reimbursement and bike allowance

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## Skills

### Required
- security monitoring
- SOC
- SIEM
- incident response
- Agile
- backlog management
- release planning
- Dutch

### Nice to have
- affinity with government
- heavily secured environments
- BIO
- ABDO

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/KPN/744000161436624-dienstenmanager-csoc-dutch-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)