# Senior Product Manager

**Company**: Salesforce
**Location**: San Francisco, CA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $172,500 - $260,100 annually
**Category**: Product Management
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-Product-Manager--Piper_JR362568-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f8475e2c-a20

## Description

We are seeking a Senior Product Manager to own Piper's "brain" - the intelligence behind how Piper thinks, speaks, and behaves in every conversation. You will define what great looks like for an AI agent and build the systems to measure it and keep improving it.

Responsibilities:

- Own Piper's conversation quality across every channel and surface where Piper shows up.

- Turn ambiguity into clear, testable requirements for agent behavior, and partner with AI engineers to bring them to life.

- Define and track success by setting the quality bar, measuring it, and making Piper's performance visible to internal teams and customers.

- Close the loop on real-world feedback so that issues from customers and the field turn into lasting product improvements.

- Partner deeply across teams, including engineering, design, AI platform teams, fellow PMs, and customer-facing teams.

- Use AI tools across the full product lifecycle, from synthesizing feedback to prototyping and validation.

Requirements:

- 5+ years of product management experience, with a track record of owning a product area end to end in a fast-moving B2B SaaS environment.

- Strong technical and product literacy, and comfort working closely with engineers on AI and LLM-powered products.

- Excellent cross-functional communication skills and ability to explain complex AI behavior clearly to any audience.

- Demonstrated AI fluency, using AI across PM workflows and speaking to the outcomes it's driven.

- Related technical degree required.

Benefits:

- Time off programs

- Medical, dental, vision

- Mental health support

- Paid parental leave

- Life and disability insurance

- 401(k)

- Employee stock purchasing program

## Skills

### Required
- AI
- LLM
- product management
- technical literacy
- communication skills

### Nice to have
- conversational AI
- real-time agents
- AI quality and evaluation
- AI-assisted tools

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-Product-Manager--Piper_JR362568-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)