# Future Opportunities: Licensed Benefits Advisor

**Company**: Gusto
**Location**: Denver, CO; Phoenix, AZ
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: HR
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gusto/jobs/7838275
**Canonical**: https://yubhub.co/jobs/job_f796f3ec-5aa

## Description

About the Role

As a Licensed Dedicated Advisor, you'll guide small business owners through one of the most important decisions they make for their teams: health benefits. You'll build lasting relationships with your clients, help them understand their options, and guide them through benefits decisions with clarity and confidence.

Responsibilities

- Serve as the primary benefits contact for a portfolio of small group employer clients

- Guide clients through the full renewal process , from assessment of needs, plan evaluation, selection through enrollment support

- Proactively assess client needs and recommend coverage options (dental, vision, life, disability, HSA/FSA) and plans (SGHI, Level Funded, LGHI) that best fit their teams

- Provide clear, approachable guidance on health insurance concepts via phone and email

- Ensure clients receive timely, accurate support that meets their needs throughout the year

- Meet SLAs and performance standards in a fast-paced, deadline-driven environment

Requirements

- Minimum 4+ years in a customer-facing role; health insurance or benefits experience preferred

- Active Life and Health Producer License

- Experience supporting a client portfolio or managing ongoing client relationships

- A track record of strong client retention and service delivery

- Clear communicator who can simplify complex benefits concepts

- Self-starter who thrives with autonomy and adapts well to change

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

## Skills

### Required
- health insurance
- benefits experience
- customer-facing role
- Life and Health Producer License
- client portfolio management
- communication skills
- autonomy