# FBS - Program Coordinator II

**Company**: Capgemini
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Insurance
**Wikidata**: https://www.wikidata.org/wiki/Q1034621

**Apply**: https://jobs.workable.com/view/qc9i9r877xDdfcH3LvzSpG/remote-fbs---program-coordinator-ii-in-mexico-at-capgemini?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f71b00ac-d52

## Description

Farmers Insurance, a leading US insurer, seeks a highly organised Program Coordinator II to join their Operations team supporting a fast-growing Direct Sales Contact Centre. In this role, you will coordinate projects and strategic initiatives from planning through execution, ensuring cross-functional teams remain aligned, milestones are met, and business objectives are achieved.

Responsibilities:

- Coordinate projects and business initiatives from intake through execution and deployment

- Support project planning, prioritisation, and alignment with business objectives and operational impact

- Develop and maintain project plans, schedules, staffing plans, and status reports

- Track project milestones, deliverables, timelines, risks, issues, and dependencies across multiple initiatives

- Coordinate cross-functional activities with Operations, Compliance, Legal, Technology, and other business partners

- Schedule and facilitate project meetings, workshops, and stakeholder communications

- Prepare executive-ready project updates, presentations, and reporting materials

- Monitor project progress and ensure compliance with PMO standards, governance, and established processes

- Support change management activities, including communication planning, training coordination, and adoption tracking

- Monitor project budgets, resource allocation, and operational KPIs

- Identify risks, proactively drive issue resolution, and escalate concerns when appropriate

- Maintain project documentation, action logs, meeting minutes, change requests, and risk registers

- Support post-implementation reviews and identify opportunities for continuous process improvement

- Assist Program Managers with coordinating multiple projects using Agile, Waterfall, or hybrid delivery methodologies

Requirements:

- Years of experience in project coordination, project management, program management, or business operations

- Experience supporting multiple cross-functional projects in a fast-paced business environment

- Strong understanding of project planning, scheduling, reporting, and project governance principles

- Experience coordinating stakeholders across Operations, Technology, Compliance, Legal, and business teams

- Strong organisational, planning, and time management skills with the ability to manage multiple priorities simultaneously

- Excellent verbal and written communication skills with experience preparing executive-level reports and presentations

- Strong critical thinking and problem-solving abilities with a proactive approach to risk management

- Experience supporting change management and business transformation initiatives

- Familiarity with Agile, Waterfall, or hybrid project delivery methodologies is preferred

Benefits:

- Comprehensive benefits package

- Career development and training opportunities

- Flexible work arrangements

- Dynamic and inclusive work culture within a globally renowned group

- Private Health Insurance

- Pension Plan

- Paid Time Off

- Training & Development

## Skills

### Required
- project coordination
- project management
- program management
- business operations
- Agile
- Waterfall
- hybrid delivery methodologies
- change management
- risk management
- stakeholder coordination

### Nice to have
- hybrid project delivery methodologies

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/qc9i9r877xDdfcH3LvzSpG/remote-fbs---program-coordinator-ii-in-mexico-at-capgemini?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)