# Motor Claims Handler

**Company**: Sedgwick
**Location**: Ireland
**Work arrangement**: remote
**Experience**: mid
**Salary**: Competitive salary taking into account skills, experience and qualifications
**Category**: Finance
**Industry**: Automotive

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Ireland-Home-Worker/Motor-Claims-Handler_R79191-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f715253f-6b1

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Motor Claims Handler, you'll take ownership of a portfolio of motor files. You will be required to assess both liability and quantum, determine coverage and manage your assigned claims in an expedient, compliant and customer-focused way.

We're looking for someone with experience in managing motor claims, ideally gained in a similar motor claims environment. We are looking for someone to join this fast-growing team who is looking for opportunities to develop personally and is able to contribute to improving the overall performance of the team.

**The skills you will have when you apply:**

- Claims Portfolio Management – Essential experience managing motor claims in accordance with SLAs and KPIs.

- Insurance Qualifications – APA qualification is a minimum requirement, ideally the candidate will have CIP and progressing with further qualifications.

- Technical Claims Knowledge – The ideal candidate will have knowledge of how to assess both liability and quantum, the investigations to be undertaken and a good understanding of motor coverages generally.

- Investigation & Decision Making – Confident carrying out desktop liability investigations, reviewing evidence, determining liability and making accurate, well-reasoned decisions.

- Customer, Client & Complaint Handling – Excellent written and verbal communication skills, with a customer-focused approach, confidence liaising with clients and colleagues, and complaint handling experience considered advantageous.

- Negotiation & Claims Resolution – Strong negotiating, influencing and problem-solving skills, with the ability to investigate and settle claims in a timely, compliant and commercially aware manner.

- Attention to Detail & Accuracy – High levels of accuracy and attention to detail when reviewing documentation, assessing claims and maintaining records.

- Adaptability & Resilience – Able to thrive in a dynamic and target-driven environment, managing deadlines, changing priorities and business needs with a positive and flexible approach.

**What we'll give you for this role:**

- Bonus/incentive scheme

- 20 days' annual leave entitlement

- Bike to Work Scheme

- Tax Saver Travel Scheme

- Discounted onsite Gym Membership (Dublin 4)

- Discounted onsite Montessori (Dublin 4)

- EAP – Employee Assistance Programme

- Life Cover

- PHI – Permanent Health Insurance

- Exams & Professional Membership Fees

- Professional and personal development opportunities

## Skills

### Required
- Claims Portfolio Management
- Insurance Qualifications
- Technical Claims Knowledge
- Investigation & Decision Making
- Customer, Client & Complaint Handling
- Negotiation & Claims Resolution
- Attention to Detail & Accuracy
- Adaptability & Resilience

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Ireland-Home-Worker/Motor-Claims-Handler_R79191-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
