# Head of Site - Dallas

**Company**: Relay
**Location**: Dallas, Texas
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.ashbyhq.com/relay/73c28075-21b4-4e33-a54a-ec2b8768d3f5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f6fca7d1-bc7

## Description

Relay is fundamentally reshaping how goods move in an online era.

As the Head of Site for our first ever sortation centre in the US, you'll own performance, safety, people, and flow every shift. This is a hands-on operational leadership role where calmness under pressure, disciplined execution, and evidence-based problem solving define success.

**Responsibilities**

- Lead Daily Operations: Own the sortation floor with a visible, on-the-ground leadership presence.

- Deliver On-Time Success: Maintain stable flow, protect throughput, and ensure parcels move on time, every time.

- Manage and Develop People: Lead Shift Managers and their teams with clarity, feedback, and accountability.

- Run a 24/7 Operation: Oversee night-shift and round-the-clock operations with discipline and precision.

- Solve Problems with Data: Make calm, real-time decisions using evidence, not instinct.

- Enforce Standards: Drive operational discipline, safety compliance, and repeatable processes.

- Coordinate with Central Teams: Partner with Workforce Management and Training to forecast labour, maintain competence, and lift capability.

- Maintain Site Readiness: Ensure equipment uptime, consumables availability, and operational continuity.

**Requirements**

- Disciplined operator with deep experience running high-reliability, high-tempo environments

- Calm under pressure and able to make fast, data-driven decisions

- Strong people manager who develops leaders and holds teams accountable

- Execution-first mindset with a focus on repeatability, structure, and on-time delivery

- Experience managing a 24/7 operation, including night shifts

- Clear communicator who gives direct, respectful feedback

- Real-time problem solver who manages flow, labour, and queues dynamically

- Culture builder who maintains a safe, high-trust, high-expectation environment

- Practical thinker who values simplicity and operational clarity

- You have worked in a startup or can prove that you have worked in an environment with hyper growth and constant change

- You understand and can demonstrate the pressures of working in a 24x7 operation, where on-time success is the most critical lever

## Skills

### Required
- operational leadership
- data analysis
- problem solving
- communication
- team management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/relay/73c28075-21b4-4e33-a54a-ec2b8768d3f5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)