# Network Support Specialist

**Company**: Leidos
**Location**: Hill AFB, UT
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $48,100.00 - $86,950.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Sunset-UT/SATCOM-IP-Network-Support-Specialist_R-00194451?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f6e9bf00-0c1

## Description

We are seeking a Network Support Specialist to join our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell team at Hill AFB, UT. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

**Job Summary:** As a Network Support Specialist, you will be responsible for providing network support to ensure the smooth operation of our clients' Baseband, IF, and RF communications.

**Primary Responsibilities:**

- Create and update tickets using DISA ticketing applications to track and resolve customer problems

- Monitor network events and element management failures in real-time on a 24x7x365 basis

- Perform IP network support, including configuration of routers, switches, firewalls, and voice equipment

- Perform IP satellite modem support, including configuration and issuance of option/boot/RSP files

- Remotely access and de-access customers into the IP/SATCOM networks

- Troubleshoot and resolve SATCOM and IP network issues with DoD SATCOM Gateway facilities and deployed operators

- Verify equipment is operating in the baseline configuration

- Provide global equipment configurations at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)

**Basic Qualifications:**

- DoD-8570 IAT Level 2 baseline certification (Security+, CE, or equivalent)

- Ability to work in a 24/7 operations environment

- Moderate experience with utilisation of SAA/GAAs as a source documentation for network configuration

- Moderate understanding and experience with operation and configuration of MILSATCOM encryption devices

- Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow

- Active Secret security clearance

- Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

**Education and Experience:**

- High school diploma and 2-4 years of experience

**Pay Range:** $48,100.00 - $86,950.00

## Skills

### Required
- DISA ticketing applications
- IP network support
- Satellite Communications (SATCOM)
- MILSATCOM encryption devices
- iDirect/Linkway/EBEM

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Sunset-UT/SATCOM-IP-Network-Support-Specialist_R-00194451?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)