# Principal Product Manager, Enterprise Commerce Platform

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $171,120 - $213,900
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8069243?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f6ccc41c-c8f

## Description

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

This position is needed to bridge complex, multi-year enterprise deal structures with seamless, institutional-grade product usage experiences. You will empower global sales teams by architecting intuitive commercial frameworks and building secure infrastructure for large corporate clients to manage financial assets and usage across Twilio.

## Responsibilities

- Product Strategy & Vision: Define and drive the multi-year product roadmap for the consumption-based billing ecosystem, aligning with corporate treasury, finance, and GTM teams. Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements.

- Governance & Security Infrastructure: Design robust, multi-user approval workflows, role-based privileges, and integrate institutional-grade security models.

- API & Developer Experience: Champion the developer journey and experiences.

- Compliance & Treasury Integration: Collaborate with legal, compliance, and engineering teams to ensure the platform meets global regulatory payment and consumption billing standards.

## Qualifications

- Required:

+ 10+ Years of Product Leadership: A proven track record of managing high-impact products within SaaS, PaaS, FinTech, or developer platform ecosystems.   + Entrepreneurial Mindset & Strategic Acumen: A self-starter attitude with a deep understanding of how large B2B organizations, GTM teams, and complex, multi-year enterprise sales cycles operate.   + Consumption Billing: Familiarity with modern large-scale consumption billing infrastructure, enterprise payment, and billing management.   + Strong Technical Chops: The ability to go deep with engineering teams. You are comfortable discussing architectural trade-offs regarding APIs, scalability, and highly distributed ledger systems.   + Mastery of Cross-Functional Communication: Exceptional storytelling skills, with a knack for aligning internal executives, legal/compliance teams, sales orgs, and external enterprise stakeholders.

- Desired:

+ Education: Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience.   + Domain Experience: Prior experience building monetization, billing, pricing engines for top-tier platforms (e.g., AWS, Stripe, Snowflake).   + Technical Skills: Proficiency with SQL/analytics tools (Amplitude, Mixpanel, Tableau), agile delivery frameworks, and a track record of driving cross-functional alignment in remote-first cultures.

## Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

## What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

## Compensation

The estimated pay ranges for this role are as follows:

- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $171,120 - $213,900.

- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.

- Based in the San Francisco Bay area, California: $201,280 - $251,600.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.

## Skills

### Required
- Product Leadership
- Entrepreneurial Mindset
- Consumption Billing
- Technical Chops
- Cross-Functional Communication

### Nice to have
- Education: Bachelor’s degree in Computer Science, Engineering, Business
- Domain Experience: Prior experience building monetization, billing, pricing engines
- Technical Skills: Proficiency with SQL/analytics tools, agile delivery frameworks

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8069243?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)