# Senior Account Representative

**Company**: PayPal
**Location**: Germany (Virtual)
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Germany-Virtual/Senior-Account-Representative--SMB--South-_R0137447?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f6a0e56e-a55

## Description

As PayPal continues its mission to revolutionize commerce, we’re looking for a driven Senior Account Representative to join our Small and Medium Business Sales team in Germany, with a focus on the Southern region.

In this role, you’ll own the end-to-end commercial relationships for a portfolio of around 80 of our higher-value SMB merchants. You’ll proactively identify opportunities to deepen relationships, expand product adoption and solve merchant needs to protect and grow transaction margin.

**Essential Responsibilities:**

- Collaborate internally to influence process quality and efficiency.

- Determine appropriate actions and consider alternative solutions.

- Acquire, manage, and expand relationships with small and medium-sized merchants.

- Use analytical skills and judgment to recommend best solutions.

- Influence through defined processes and procedures.

**Additional Responsibilities & Preferred Qualifications :**

- Own the commercial relationship with your merchants, working closely with colleagues across PayPal to deliver strong end-to-end outcomes.

- Develop tailored account plans and commercial strategies for these strategically important merchants.

- Use AI-powered tools to identify growth, cross-sell and risk signals across your portfolio.

- Keep pipeline, forecast and portfolio health reporting accurate, and support less experienced AM colleagues by sharing what works.

- Bring together the right internal teams to resolve merchant needs and work through ambiguous issues where no established playbook exists.

**Requirements:**

- 5+ years of relevant experience, or an equivalent combination of experience, education and training.

- Professional fluency in German, enabling you to build strong customer relationships and lead effective commercial conversations.

**What We Offer:**

- Comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial.

- Generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

- A flexible, balanced work culture with a holistic approach to benefits.

## Skills

### Required
- German
- analytical skills
- commercial judgement
- problem-solving

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Germany-Virtual/Senior-Account-Representative--SMB--South-_R0137447?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)