# Assistant Store Manager

**Company**: Mejuri
**Location**: San Diego, San Diego
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $29.00 - $33.00 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/mejuri/jobs/4726241006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f67477b5-7aa

## Description

As an Assistant Store Manager at Mejuri, you'll play a key role in delivering an exceptional retail experience and supporting the store leadership team with day-to-day operations.

Reporting to the Store Manager, you'll assist in overseeing store performance, driving sales, and ensuring an excellent customer experience.

Key responsibilities include:

- Leading by example and validating the quality of the in-store customer experience

- Maximizing results and achieving Key Performance Indicators (KPIs) such as customer retention, conversion rates, and NPS

- Ensuring positive customer experience and promoting services offerings including piercing, engraving, and other offerings

- Managing inventory, order fulfillment, and storage and organization

- Maintaining organizational integrity of the back of house, including display inventory, sellable inventory, packaging, and supplies

- Mitigating internal, external, and administrative loss of product

- Identifying and escalating opportunities, gaps, risks, and roadblocks

You'll also be responsible for:

- Merchandising, including ensuring Mejuri brand standards of visual presentation, cleanliness, and functionality

- Assortment and replenishment, monitoring assortment performance to create a productive sales environment

- Campaigns, executing and participating in the implementation and maintenance of retail campaign signage and windows

- Fixtures and maintenance, validating the integrity of display forms, graphics, furniture, and decor items

- Visual standards, coaching and informing store team members on updates or changes to Visual Merchandising standard practices

In terms of people management, you'll be responsible for:

- Onboarding new talent to the store team

- Validating that team members are completing required training

- Scheduling, ensuring store schedules are supported with high-quality and accurate inputs

- Assessing team performance against performance review criteria and KPIs

- Building healthy relationships with team members and establishing a positive and engaging work environment

To succeed in this role, you'll need:

- Financial management experience, with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses

- Strong leadership skills, with experience supporting, coaching, and motivating a team

- Solid understanding of what great customer experience looks like and how to bring it to life on the floor

- Excellent communication skills

- Desire to work in a fast-paced, entrepreneurial environment

Benefits at Mejuri include:

- Comprehensive medical, dental, and mental health coverage

- Paid time off, including vacation and sick days

- 4 months of 80% parental leave salary top-up and personalized return to work plans

- Monthly retail bonus program

- Equity program

- Regular feedback via performance reviews

- Robust in-house retail learning program

- Generous product discount

## Skills

### Required
- financial management
- leadership
- customer service
- communication
- inventory management
- merchandising

### Nice to have
- experience in a high-volume retail environment
- store opening experience
- start-up or fast-growing company experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mejuri/jobs/4726241006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)