# IT Specialist

**Company**: TEGNA Inc.
**Location**: Dallas
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/tegnainc/jobs/5290253007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/it-specialist-f608bc58-f3d/

## Description

We are seeking an IT Specialist to join our team at WFAA-TV Dallas. As an IT Specialist, you will be responsible for the integration, maintenance, operation, and support of broadcast and business information technology systems.

Responsibilities:

- Support day-to-day operations of broadcast information technology systems, software, and equipment.

- Activate and deactivate user accounts, and set up their workspace with computer gear.

- Troubleshoot and repair computer hardware, software, and peripherals, including PCs and PC applications, and virus protection.

- Work with Windows Server, Active Directory in a complex LAN and WAN computing environment, and imaging computers and servers.

- Create and maintain documentation of system configuration, and be proficient with Microsoft Excel and SharePoint sites.

- Stay current with technological advances, including computer software and hardware, media and entertainment technologies, television broadcasting, studio production, and workstation products.

- Train on IT and Broadcast system operation and maintenance to service all aspects of the television environment.

- Ensure the facility hits monthly patching targets, and be primarily responsible for running tickets in ServiceNow.

- Work various hours and days, including weekends, overnights, special projects, and holidays.

- Perform other duties as directed.

- Work closely with all departments to provide great customer service and IT support.

- Effectively communicate the status of problems, provide updates on project progress, and offer solutions to technical issues.

Requirements:

- Computer Science or IT-related degree or equivalent education and experience.

- Solid understanding of current computer hardware, network technologies, and Microsoft's Active Directory environment.

- Great customer service and organization skills.

- Good interpersonal skills with the ability to communicate effectively with non-technical end users.

- Ability to lift up to 50 lbs., climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components, and perform other physical tasks.

- Must be able to work a flexible schedule in support of a 24x7x365 operation.

Benefits: TEGNA offers comprehensive benefits, including two medical plan options, dental and eye care coverage, fertility, surrogacy and adoption assistance, disability and life insurance, a 401(k) program with a company match, and a generous Paid Time Off (PTO) benefit, as well as nine paid holidays per year.

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## Skills

### Required
- Windows Server
- Active Directory
- Microsoft Excel
- SharePoint
- computer hardware
- network technologies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/tegnainc/jobs/5290253007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)