# Business Systems Analyst- Zuora Administrator

**Company**: Canopy
**Location**: Draper, UT
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/canopytax/jobs/4423111009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_f5f70991-ed2

## Description

We are hiring a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription management system.

Business Systems Analysts serve a huge role here at Canopy, from building seamless integrations across tools to leveraging AI and automation to streamline our billing and financial operations.

**Responsibilities**

- Own and manage Canopy’s daily operations in Zuora.

- Design and optimize workflows for billing, subscription management and financial reporting, with a focus on automation, scalability, and accuracy.

- Strategize and build the vision for how Canopy uses Zuora.

- Anticipate business needs and deliver functionality to support new product launches, pricing changes, and internal process changes.

- Drive seamless cross-system integrations and data flows across business systems.

- Identify and implement AI-powered automation to improve data accuracy, efficiency, and user experience.

- Partner with system owners and business stakeholders to align tools with complete, end-to-end business processes within Zuora.

- Communicate solutions and tradeoffs clearly to both technical and business audiences.

- Build and maintain documentation on system architecture, processes, and integrations.

- Streamline processes, improve usability, and reduce manual work through automation and AI-driven solutions.

- Identify gaps and drive continuous improvement initiatives.

**Requirements**

- 3 years of experience owning Zuora or another billing system (Chargebee, Maxio, etc).

- Bachelor’s degree in Information Systems, Business, or a related discipline

- Strong system design fundamentals with a proven hands-on record of solving business problems.

- Direct, deep experience with quote-to-cash processes, billing system design, and business operations in a SaaS environment.

**Benefits**

- Flexible Paid Time Off

- Health Benefits - including Medical, Dental, and Vision and an HSA Match.

- 401(k) - we match 100% up to 3% of your contribution.

- Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

- Paid New Parent Leave & Birthing Parent Leave

- Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

- Nectar - our peer-to-peer recognition program

- Company Events

- ERG Committees

- Fully-stocked kitchen

## Skills

### Required
- Zuora
- billing system
- Information Systems
- Business
- SQL
- data modeling

### Nice to have
- Clear communication skills
- technical artifacts and documentation
- Hands-on experience with SQL and data modeling

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/canopytax/jobs/4423111009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)